Express Employment Professionals Northwest San Antonio ยท 1 week ago
Patient Care Coordinator
San Antonio, Texas Metropolitan Area
Full-time
Onsite
New Grad, Entry LevelExpress Employment Professionals Northwest San Antonio is seeking a Patient Care Coordinator to serve as the frontline connection between patients, providers, and clinical operations. The role involves ensuring patients feel informed and supported while managing documentation, scheduling, and billing processes.
Staffing & Recruiting
Hiring Manager
Robert Spencer
Responsibilities
Welcome patients and create a professional, empathetic first impression
Verify and update demographics, insurance, and identification
Ensure all patient forms and documents are scanned and uploaded accurately and in real time
Schedule new and follow-up appointments in compliance with insurance requirements
Communicate appointment expectations, arrival times, and policies
Confirm appointments and ensure follow-ups are scheduled when appropriate
Verify insurance eligibility and policyholder information
Obtain, document, and track referrals and authorizations
Maintain complete and accurate patient records
Collect payments and document transactions accurately
Create invoices and process clinician SuperBills
Upload payment documentation and maintain daily financial reporting
Maintain complete, HIPAA-compliant patient charts
Scan and upload referrals, test results, and third-party documentation
Double-check all records for accuracy and completeness
Manage incoming mail, faxes, and voicemail
Collaborate closely with clinical and administrative staff
Support smooth day-to-day clinic operations
Qualification
Required
Experience in healthcare administration, patient coordination, or medical front office roles
Strong communication skills with a calm, patient-focused demeanor
High attention to detail and excellent organizational skills
Comfort working in a fast-paced clinical environment
Proficiency with healthcare systems and office software
Commitment to confidentiality and HIPAA compliance
Preferred
Associate or bachelor's degree preferred
Company
Express Employment Professionals Northwest San Antonio
Specialized Recruiting Group, a service line of Express Employment Professionals, specializes in professional full-time placements and contract assignments in niche industries which include the following: Amusement and Hospitality, Financial Institutions, Manufacturing, and Transportation & Logistics.
Founded in 1988
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase