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State of Florida · 4 weeks ago

MV COMPLIANCE EXAMINER - 76002356

Palmetto, FL

Full-time

Onsite

Entry Level

$37K/yr - $37K/yr

1+ years exp

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) is responsible for highway safety and security through excellence in service, education, and enforcement. The MV Compliance Examiner investigates consumer complaints against dealers, prepares administrative cases, conducts record inspections, and assists dealers with the licensing process while enforcing laws related to vehicle titles and registrations.

Government Administration

Responsibilities

Investigates consumer complaints filed against mobile home, recreational vehicle and motor vehicle dealers/dealerships

Prepares administrative cases

Conducts record inspections of franchised and independent motor vehicle, mobile home, and recreational dealers

Assists existing and prospective dealers with the licensing process

Inspects all initial dealer locations within an assigned territory

Enforces laws related to titles, registrations, and liens with Florida licensed dealers

Verifies vehicle identification numbers

Qualification

Automotive partsFlorida Real-Time Vehicle Information SystemMicrosoft WordMicrosoft ExcelInvestigative workCustomer serviceData collectionReport writingCash handlingRecord keeping

Required

Knowledge of automotive parts and repairs

Skill operating personal computers, including Microsoft Word and Excel

Skill in dealing with customers from varied backgrounds in stressful public contact situations effectively and efficiently in a tactful and courteous manner

Skill collecting and reviewing data

Skill performing investigative work

Skill in understanding, interpreting, and applying rules, regulations, policies, and procedures

Skill in preparing accurate and complete written reports

Skill evaluating applications for licensure or permitting

Skill preparing correspondence

Knowledge of the Florida Real-Time Vehicle Information System (FRVIS)

Ability to handle cash, make correct change and follow money handling procedures

Skill in recording information and maintaining tracking logs

Ability to operate a motor vehicle

A valid Driver's License

Out-of-town travel and occasional overtime may be required (including Saturday and Sunday)

This position works in both controlled indoor environments, as well as outdoors (exposed to weather and inside enclosed vehicles or equipment) and requires standing for extended periods of time, kneeling, crouching, stooping, crawling, bending, climbing and the ability to lift up to 20 pounds

Incumbents will be required to wear a division uniform

Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI