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ASK Consulting · 1 week ago

Customer Support, Customer Service, Collection Representative

Columbus, OH

Contract

Onsite

New Grad, Entry Level

$19/hr - $19.17/hr

ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. They are seeking Client Support Service Professionals to handle incoming phone calls regarding various service inquiries on accounts, ensuring high accuracy and efficiency while meeting performance metrics.

Human ResourcesRecruitingStaffing Agency

No H1B

Hiring Manager

Prakash Kolipaka

Responsibilities

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts

Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics

Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries

Successful applicants will be highly professional, career driven, and committed to World-Class Service

Ability to contribute in a fast paced, team-oriented environment

Aptitude to multi-task and adjust quickly to change in a busy financial service center

Qualification

Customer ServiceCash ManagementMulti-taskingTeam-orientedAdaptability

Required