Southeastern Freight Lines · 1 day ago
Customer Service Administrator 1
Dalton, GA
Part-time
Onsite
New Grad, Entry Level
$17.26/hr - $21.88/hr
0+ years expSoutheastern Freight Lines is seeking a Customer Service Administrator 1 to assist in the operational function of the Service Center. The role involves performing clerical duties, managing customer relations, and ensuring efficient communication within the Service Center.
AutomotiveTransportation
Responsibilities
Perform a variety of functions that may include a specialization or combination of activities in areas such as scanning, driver check-in, working in the Gate Office, cashier, or receptionist
Use a scanning machine to ensure bills are properly loaded into the Company’s computer system for processing
Perform pick-up of bills in routing office and delivers to various locations on the dock
Aid the Linehaul Dispatch area, as needed, when associates are on vacation or are out sick
Receive drivers at gate and obtain information on driver’s name and freight that is on the trailers
Assign drivers a number and assign appropriate place to unhook trailer
Direct visitors and truckers to various parts of the building or premises
Balance daily cash report and account for all bills and make and prepare all bank deposits and checks and verify all night deposits
Provide daily phone coverage for the Service Center by operating a switchboard console
Provide applicants with applications and collect them upon completion and welcomes visitors to the Service Center
Qualification
Required
High School Diploma or GED
the ability to satisfactorily pass background check and alcohol and drug test
6 months of related experience and/or previous office experience
strong customer relations skills to communicate effectively with internal and external customers
the ability to manage multiple tasks with interruption
computer skills
be familiar with Microsoft Office applications
Preferred
previous experience with Customer Service
Microsoft Outlook
Microsoft Excel
Multi-line phone systems
Company
Southeastern Freight Lines
Southeastern Freight Lines is a freighting company that provides local and national transportation services for goods.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
D
Don Krampe
Chief Financial Officer
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