Confluent · 3 days ago
Technical Support Engineer - Data Streaming and Governance
United States
Full-time
Remote
Mid Level
$111K/yr - $130K/yrConfluent is a company focused on transforming how data flows and is utilized in real-time. They are seeking a Technical Support Engineer to assist customers with their Confluent deployments, contribute to process development, and communicate feedback to the engineering team.
AnalyticsCloud Data ServicesEnterprise SoftwareOpen Source
Responsibilities
Working with customers to resolve a wide range of issues with their Confluent deployments
Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
Communicating with our core engineering team to provide real-time product feedback from the field
Improving product documentation and authoring knowledge base articles
Creating and reviewing product demos and internal tooling
Working closely with the team behind Apache Kafka!
Diving deep into Apache Flink to support its growth and adoption within the ecosystem
Qualification
Required
Regularly provide technical support within your current role
Excitement in learning about streaming data and becoming a domain expert in the Confluent Data Stream Platform
Strong SQL skills
Proficiency in Java and C / C++
Experience with client server technologies or distributed systems
Ability to quickly understand and reason through the internal architecture of complex systems, with a primary focus on Linux and additional proficiency in macOS and Windows
A developer-centric approach to diagnosing, reproducing, and resolving customer issues, including the ability to build and run test clients to replicate customer behavior and validate solutions
Desire to make customers successful through direct interaction, including troubleshooting calls
Two out of these three: Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.), Operational knowledge of Java applications (stack, jmap, etc.), Experience with at least one mainstream distributed system (e.g. Kafka, Flink, Spark, etc)
Preferred
Apache Flink production experience is a plus
Experience with Golang, Python, JavaScript, C#, Scala is a plus
Company
Confluent
Confluent offers a streaming platform based on Apache Kafka that enables companies to easily access data as real-time streams.
Founded in 2014
1001-5000 employees
H1B Sponsorship
Confluent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (142)
2024 (107)
2023 (91)
2022 (155)
2021 (119)
2020 (50)
Funding
Current Stage
Public CompanyTotal Funding
$459.6MKey Investors
CoatueSequoia CapitalIndex Ventures
2025-12-08Acquired
2021-06-24IPO
2021-06-10Secondary Market
Leadership Team
Jun Rao
Co-founder
Chad Verbowski
CTO
Recent News
2026-01-08
2026-01-05
Company data provided by crunchbase