Flexport · 1 day ago
Solutions Consultant, Fulfillment
Atlanta, GA
Full-time
Onsite
Mid Level
$92K/yr - $115K/yrFlexport is a company dedicated to transforming global trade through innovative technology. As a Solutions Consultant, you will bridge the gap between client needs and Flexport's capabilities, optimizing supply chains and integrating complex systems to deliver tailored solutions.
Freight ServiceLogisticsShippingSoftwareSupply Chain Management
Responsibilities
Evaluating client opportunities for operational and technical feasibility, culminating in approvals or alternative recommendations
Collaborating with Operations, Product, Sales, Support, and external clients to instill confidence and drive successful outcomes
Hands-on troubleshooting of issues using tools such as CloudWatch, Metabase, and Postman
Continuously refining our approach to solutions engineering and contributing to the evolution of Flexport’s product offerings
Mentoring the sales team on best practices, product features, and requirements, while maintaining our knowledge management database
Acting as a trusted advisor to internal teams and clients, ensuring the best possible experience from pre-sales to post-implementation
Qualification
Required
Significant experience in logistics, supply chain, or eCommerce, preferably in pre-sales, solution design, or support roles
Agility to learn quickly and adapt in an industry that's constantly evolving
A solid understanding of web APIs, Warehouse Management Systems (WMS), Electronic data interchange (EDI), and Enterprise Resource Planning (ERP) systems, and how they interact in supply chains
In-depth knowledge of warehouse operations and workflows
Experience with tools like CloudWatch, Metabase, and Postman for troubleshooting and problem resolution
Strong troubleshooting and analytical skills to navigate complex problems with confidence
Exceptional communication skills, with the ability to engage directly with clients and resolve challenges effectively
Familiarity with managing knowledge bases and a willingness to take ownership of documentation and resources
Ability to work flexible, untraditional hours as needed
A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry
Company
Flexport
Flexport is a full-service global freight forwarder and logistics platform using modern software to fix the user experience in global trade.
Founded in 2013
1001-5000 employees
H1B Sponsorship
Flexport has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (30)
2023 (143)
2022 (121)
2021 (55)
2020 (48)
Funding
Current Stage
Late StageTotal Funding
$2.7BKey Investors
ShopifyKohlberg Kravis RobertsSoftBank Vision Fund
2024-01-19Convertible Note· $260M
2023-08-30Series Unknown
2023-07-01Secondary Market
Leadership Team
Ryan Petersen
Founder and CEO
Stuart Leung
Chief Financial Officer
Recent News
felicis.com
2025-12-30
FundersClub
2025-12-29
2025-12-29
Company data provided by crunchbase