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Kaiser Permanente · 1 day ago

Clinical Consultant II

Fontana, CA

Full-time

Onsite

Mid Level

3+ years exp

Kaiser Permanente is a health care organization, and they are seeking a Clinical Consultant II to support clinical initiatives and projects within technical areas. The role involves managing stakeholder relationships, developing requirements for clinical solutions, and performing data analyses to enhance care delivery and operational efficiency.

Health CareHospitalMental HealthNon ProfitPersonal Health

Comp. & Benefits

Responsibilities

Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome

Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities

Serves as part of a consultant team under the guidance of more senior team members to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive successful initiatives and projects within care delivery or clinical settings within a technical area or workstream by identifying and ensuring representation and inclusion of appropriate stakeholders and team members; building rapport and partnerships with stakeholder teams, third party vendors, and management to produce results that are outcome driven; working with stakeholders to develop goals and set the prioritization of deliverables; communicating tough issues to stakeholders while maintaining an independent perspective; and preparing written materials and presentations for management and other key clients

Develops requirements for clinical, process, or system solutions within assigned technical area(s) by working with stakeholders and cross-functional teams as appropriate; leveraging requirements gathering methodologies to identify clinical, functional, and non-functional requirements; and assisting in the development and documentation of case studies to assess the costs, benefits, and ROI of proposed solutions

Provides insight and supports the development and implementation of clinical initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact clinical operations across one or more technical areas; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; and identifying and validating value gaps and opportunities for process enhancements or efficiencies

Supports clinical or care delivery strategy and organizational alignment and prioritization of clinical initiatives by evaluating performance metrics, standards, and methods to establish success; working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and executing assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives

Serves as an advocate of continuous learning and professional development by building a working knowledge of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; supporting the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy

Manages projects or project components under the guidance of team members by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plan; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or clinical initiative risks, issues, and trigger events; and resolving or escalating risks or issues as appropriate

Participates in change management activities associated with care delivery or clinical initiatives by engaging stakeholders to obtain support and buy in for changes; using appropriate change management methods and approaches; and ensuring stakeholders understand intent and purpose, and support a culture of change

Performs data analyses to support care delivery or clinical initiatives by using appropriate data analysis tools and approach to assess performance; deploying suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); and conducting analyses and performing experimental tests to evaluate the effectiveness of clinical solutions

Supports compliance of work activities by adhering to KP, departmental, and/or clinical policies and procedures

Qualification

Clinical OperationsData AnalysisStakeholder ManagementHealth Care IndustryProject ManagementCommunicationProblem SolvingTeamworkCritical ThinkingFacilitation Skills

Required

Bachelors degree in Nursing, Health Care, Public Administration, Public Health, Statistics, Science or a directly related field OR Minimum three (3) years experience in clinical operations or a health care environment