Great Lakes Ace Hardware · 4 days ago
Business Development Manager (Central Illinois)
Great Lakes Ace Hardware is a division of Ace Hardware Corporation, one of the largest hardware retailers in the United States. The Business Development Manager will drive commercial sales and cultivate a sales-minded culture within stores, focusing on building relationships with business customers and leading store teams to enhance B2B interactions.
RetailVirtual Reality
Responsibilities
Pursue commercial sales to businesses and multifamily property management customers which present opportunities for growth as a commercial account. Opportunities will be identified in cooperation with the Director of Commercial Business, District Manager, Store General Managers, store personnel and market activities
Focused attention on growing sales with existing established commercial / business accounts through relationship based sales techniques and tactics. Utilize reporting and in-store shopping habits / frequency to maximize sales growth opportunities among this customer group
Within pre-determined guidelines the Business Development Manager will have the flexibility to establish special pricing, special orders and custom solutions as needed
Target specifically defined new commercial customer opportunities which are relevant in the market and have proven to represent significant potential of successful growth
In cooperation with local in-store teams, develop new and existing commercial accounts through a variety of marketing, events, promotions, personal visits and special selection of merchandise
Participate in all local trade shows and attend client sponsored meetings
Business Development Manager will act as a conduit between our commercial customers and other store team members including the store’s General Manager and sales associates
Coach, lead and train store team on best practices of business customer interaction and B2B fundamentals
Assist store’s team members in developing a B2B centric focus including developing a deeper relationship with new and existing commercial accounts
Assist store’s leadership in developing a culture which is supportive of commercial sales growth. Specifically, partnering with store GM and store’s B2B Champion to instill an understanding of the why and how to implement recommended business to business best practices and weave the B2B strategy into the store’s culture and daily operational practices
Partner with store staff to ensure B2B product needs and customer demands are met in a prompt fashion
Perform other related duties and special projects as assigned
Qualification
Required
Bachelor's Degree in Business Administration or related discipline (or 5+ years relevant work experience)
Deep understanding of retail operations, relationship sales skills, inventory management and business fundamentals
Refined interpersonal skills to engage with others, solid negotiating and conflict resolutions abilities
Able to foster teamwork and collaboration. Can motivate others both internal and external to perform enthusiastically
Ability to deliver necessary training across all levels inside the store
Ability to access the local competitive environment and develop appropriate B2B strategies
Must have excellent leadership capabilities, communication written and verbal, and attention to detail and follow up
Excellent PC skills including skilled knowledge of Excel, Word, PowerPoint & Outlook as well as various MS Operating Systems
Ability to work independently with little or no supervision
Ability to work flexible hours
Ability to work remotely with various corporate departments
Travel as required
Standing, walking, lifting (up to 50lbs) and climbing
Company
Great Lakes Ace Hardware
Great Lakes Ace Hardware is a retail company providing hardware and electrical products.
Funding
Current Stage
Late StageRecent News
Morningstar.com
2025-11-13
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