QAD · 1 day ago
Bilingual Operational Excellence Manager
Salt Lake City, UT, USA
Full-time
Hybrid
Mid, Senior Level
$125K/yr - $150K/yr
2+ years expQAD is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. The Operational Excellence Manager is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching.
Enterprise Resource Planning (ERP)Enterprise SoftwareManufacturingProductivity ToolsSoftwareSupply Chain Management
Responsibilities
Oversees and coaches 5-7 customers at a time
Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments
Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor
Tracks performance data and customer uplifts throughout the deployment
Leads process improvement and kaizen activities for customers
Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results
Facilitates remote weekly customer progress meetings
Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer
Manages project schedules with customers
Provides Success Assessments upon project completion
Delivers executive overviews and provides customers with information related to all Redzone programs
Troubleshoots customer technical issues as needed
Supports customer identification of next steps in their Redzone journey
Other duties as assigned
Qualification
Required
Bilingual in English and Spanish is required
Senior Operations Leadership experience in manufacturing environments
Ability to work in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and Continuous Improvement Manager
Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement
Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients
Ability to develop/maintain strong relationships with clients and internal teams
Excellent interpersonal and organizational skills
Strong written and verbal communication skills
Sound judgment and excellent assessment skills
Ability to manage time effectively and to work in a high paced, high growth environment
Ability to prioritize tasks within active projects to meet critical path deadlines
Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook)
Tech friendly and comfortable communicating technical requirements about networking, wireless, and software information
Able to learn software required to perform successfully in this position
Preferred
Programmable Logic Controller (PLC) experience and familiarity is desired, but not required
2 years in a similar position, providing direct coaching to business clients, is desired but not required
Benefits
Medical, dental and vision coverage
A 401(k) plan with company match
Short-term and long-term disability coverage
Life insurance
Paid-time off
Parental leave
Well-being programs
Company
QAD
QAD offers cloud-based enterprise manufacturing and supply chain solutions.
1001-5000 employees
H1B Sponsorship
QAD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (2)
2022 (7)
2021 (8)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-06-28Acquired
1997-08-06IPO
Leadership Team
Sanjay Brahmawar
Chief Executive Officer
Rajeev Purohit
GM India and Global Head of Engineering for ERP & Supply Chain
Recent News
2025-12-18
2025-11-19
Company data provided by crunchbase