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Confidential · 2 weeks ago

Director of Operations - People Ops

Fort Lauderdale, FL

Full-time

Onsite

Director/Executive

$130K/yr - $230K/yr

Confidential is a founder-led law firm with a diverse, client-facing practice. They are seeking a Director of Operations who will lead and manage people, performance, and accountability within the firm, ensuring the team is supported and operating effectively.

Marketing & Advertising

Hiring Manager

Dryellen Cupertino

Responsibilities

Lead and manage staff across legal support and operational roles

Set clear expectations, KPIs, and performance standards across the firm

Own recruiting, onboarding, performance management, and offboarding

Write, maintain, and enforce clear job descriptions and role clarity

Coach, develop, and hold team members accountable

Address performance issues directly, fairly, and consistently

Oversee payroll, benefits administration, and HR compliance

Ensure policies, processes, and employment practices are clear and followed

Serve as the go-to internal leader for people-related issues and decisions

Bring consistency to workflows, communication, and internal systems

Identify people or process breakdowns and fix them

Support adoption of systems and processes that improve team performance

Act as a trusted partner to the firm owner on staffing, structure, and team health

Take ownership of internal challenges and follow them through to resolution

Qualification

People operations leadershipPerformance managementHR systems oversightKPI managementSHRM certificationLaw firm experienceAdvanced degreeOrganizational skillsTeam management

Required

Leadership experience in people operations, HR, or operational leadership within professional services

Proven experience managing people, performance, and KPIs

Experience overseeing HR systems and compliance

Preferred

Prior law firm experience strongly preferred

SHRM certification preferred

MBA or advanced degree preferred

Company

Confidential

Silicon Valley, California US, US

51-200 employees

Funding

Current Stage

Growth Stage

Leadership Team

Roshan Syed

Global Talent Partner

Company data provided by crunchbase