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Confidential · 1 day ago

Director of Operations

Fort Lauderdale, FL

Full-time

Onsite

Director/Executive

Confidential is a well-established, founder-led law firm known for its hands-on approach and diverse practice areas. The Director of Operations will oversee the firm's non-legal functions, ensuring efficient operations, managing staff, and implementing processes to enhance consistency and accountability.

Marketing & Advertising

Hiring Manager

Dryellen Cupertino

Responsibilities

Overseeing day to day operations across the firm, including HR, finance, intake, client services, marketing support, and administration

Leading and managing staff across legal support and operational roles

Acting as a thought partner to the firm owner on staffing, systems, workflow, and operational priorities

Implementing and improving processes to create consistency across reception, intake, case flow, billing, and internal communication

Ensuring expectations are clear and team members are held accountable to performance standards

Overseeing recruiting, onboarding, performance management, and staff development

Keeping job descriptions, roles, and responsibilities clear and current

Managing payroll, benefits administration, and HR compliance

Overseeing billing, collections, and coordination with financial vendors

Identifying operational gaps and fixing them before they become problems

Supporting the adoption of new systems, processes, or operational changes as the firm evolves

Partnering with firm leadership on growth initiatives, including potential mergers or acquisitions

Qualification

Operations managementLaw firm experienceHR oversightFinancial operationsProcess improvementChange managementMergersAcquisitionsLeadership experienceCommunication skillsProblem solving skillsOrganizational skills

Required

Significant leadership or operations management experience

Experience overseeing HR, systems, and financial operations

Comfortable working closely with a founder or owner led firm

Strong organizational, communication, and problem solving skills

Experience with process improvement and organizational scaling

Bachelor's degree or equivalent experience

Preferred

Prior law firm experience strongly preferred

Merger and acquisition experience is a significant plus, particularly with integration, systems alignment, or change management

Company

Confidential

Silicon Valley, California US, US

51-200 employees

Funding

Current Stage

Growth Stage

Leadership Team

Roshan Syed

Global Talent Partner

Company data provided by crunchbase