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Janus International · 1 day ago

IT Continuous Improvement Manager - Janus

US-GA-Atlanta

Full-time

Onsite

Mid, Senior Level

Janus International is a company focused on continuous improvement within the IT sector. The IT Continuous Improvement Manager will lead structured problem-solving initiatives, facilitate workshops, and manage ITIL processes to enhance business outcomes and build internal capabilities.

Building MaterialManufacturingReal Estate

Responsibilities

Lead structured, cross-functional problem-solving initiatives focused on improving business processes and outcomes

Facilitate Kaizen events and A3 problem-solving workshops to drive clarity, alignment, and sustainable improvements

Lead ITIL incident management and problem management efforts

Coordinate follow-through on projects and priority requests

Partner with executive stakeholders and business leaders to identify improvement opportunities and support execution with a structured approach

Guide teams in setting meaningful, data-driven targets and KPIs that integrate with business review cadences and ongoing performance management

Measure, track, and communicate program outcomes, using both quantitative and qualitative data

Help drive a culture of continuous improvement by designing and launching programs to educate, certify, and create champions of improvement across teams

Develop or adapt curriculum, toolkits, and templates to support self-sufficient adoption of problem-solving practices

Act as a culture builder and internal coach for a continuous improvement mindset and behaviors

Track progress and outcomes of improvement efforts, ensuring measurable business impact

Other duties as assigned

Qualification

KaizenA3 thinkingITIL incident managementContinuous improvementProject managementCustomer-facing communicationMultitaskingWritten communicationVerbal communicationOrganizational skillsInterpersonal skills

Required

Broad general knowledge of information technology functional areas including software development, cybersecurity and budget planning with deeper knowledge of infrastructure and operations processes and technology

Experience and ability to operate in a matrix environment

Experience in project management and/or continuous improvement

Excellent customer-facing and internal communication skills

Excellent written and verbal communication skills

Solid organizational skills including attention to detail and multitasking skills

Ability to manage multiple projects simultaneously

Ability to interact effectively with people at all levels of the organization

Bachelor's degree or equivalent work experience is required

Company

Janus International

Janus International Group is the leading global manufacturer and supplier of turn-key self-storage, commercial and industrial building solutions including: roll up and swing doors, hallway systems, relocatable storage units, and facility and door automation technologies.

Founded in 2002