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Parnall Law Firm - Hurt? Call Bert · 2 days ago

Legal Assistant- Roswell

Roswell, NM

Full-time

Onsite

New Grad, Entry Level

$15/hr - $16/hr

Parnall Law Firm is the largest personal injury law firm in New Mexico, seeking a motivated Legal Assistant to join their team. The role involves assisting Case Managers in the Pre-Litigation phase of legal claims to ensure efficiency and effectiveness in handling cases for clients.

AdviceLegalPersonal Health

Growth Opportunities

Responsibilities

Attend weekly firm-wide huddle every Monday morning at 8:00

Attend daily team mini huddle Tuesday through Friday at 8:00 am

Have status comments entered before weekly OOS meetings

Attend biweekly meeting with Team Lead to go over individual metrics and goals

Opening all UM/UIM claims within 1 day of signed retainer

Opening all Liability claims within 1 day of receipt of liability information from police report or IPRA

Send out letters of representation within 24 hours of claims being opened

Send out welcome letters within 2 days of being retained by client

Obtain client homework, photos, dec pages within 14 days of being retained

Obtain insurance dec pages within 14 days of sending out the letter of representation

Prepare PeopleMap and background on tort/defendant and client within two days of the case being moved to Prep

Ensure overdue tasks never exceed 50

Complete all task items in a timely fashion

Complete all Case Manager requests accurately and promptly

Posting all case information accurately in SmartAdvocate

Client follow-up calls, as directed by Case Manager

Verify adjuster contact information prior to demand being sent out

Compiling attachments for demand letters (on disc or multiple online portal uploads) and noting dates in case tab and insurance tabs

Making follow up calls to insurance carriers to confirm receipt of demand letters

Property address search

License info and research

Light research or investigation as directed by Case Manager

Answer incoming calls via the First Call Group

Monitor dashboard Metrics/KPIs and successfully work toward keeping those metrics in top shape

Follow and maintain all firm policies and procedures

Qualification

Microsoft Office SuiteClient follow-upSmartAdvocateCommunicationTeam player

Required

Excellent communication skills, verbal and written

Empathy for our injured clients

Confidence and motivation to exceed expectations

Professional attire and demeanor

Desire to learn, develop, and motivate team members

Team player

Ability to adapt in a rapidly changing environment

A strong desire to learn

Proficiency in Microsoft Office Suite

Team-oriented mindset but able to work independently, managing multiple priorities

Availability to work on site Monday-Friday 8:00-5:00

Ability to pass a background check

Benefits

Comprehensive health, dental, and vision insurance to keep you healthy and supported.

Life and long-term disability insurance for peace of mind.

A robust 401(k) plan to help you save for your future.

Generous paid time off (PTO) and select paid holidays to ensure you have a great work-life balance.

Opportunities to engage in community outreach, making a real difference in our local area.

A positive, fulfilling, and supportive work environment where learning and growth are encouraged.

An annual company goal trip to celebrate our achievements.

Training provided

Company

Parnall Law Firm - Hurt? Call Bert

Welcome to Parnall Law Firm, the biggest personal injury law firm in New Mexico! With over 27 years of expertise and a dedicated team of legal professionals, We're here to help® our New Mexico community.

Founded in 1997