TeamLogic IT ยท 1 day ago
Senior IT Technician (Level 3)
Denton, TX 76207
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $95K/yr
5+ years expTeamLogic IT is a company that helps businesses leverage technology effectively and securely. They are seeking a highly skilled Senior Technician to deliver advanced IT and cybersecurity solutions for small- and medium-sized businesses, managing complex technical issues and leading IT projects while mentoring junior team members.
Information ServicesInformation Technology
Responsibilities
Offer expert assistance for IT systems, encompassing servers, networks, and applications. Troubleshoot simple and complex IT issues (level1 through level 3)
Design, implement, and maintain secure network solutions. Monitor network performance proactively
Perform maintenance, upgrades, and security hardening across client environments
Build and maintain strong client relationships to foster long-term success. Recommend technology solutions that align with business goals
Lead IT projects, including migrations, deployments, and infrastructure improvements
Maintain accurate technical documentation and standard operating procedures to ensure consistency and efficiency
Support the development of junior technicians
Ensure systems adhere to data protection and cybersecurity regulations
Respond promptly to critical issues, including after-hours and weekend support as needed
Qualification
Required
Must have a minimum of 5 years of IT support experience, with at least 2 years in a senior or Level 3 role
Must have a minimum of 3 years of recent MSP experience
Must have CompTIA Network+ and Security+
Bachelor's degree in computer science, or related field, is a plus, but not required
RMM and ticketing systems (NinjaOne and Autotask PSA)
EDR or MDR systems (SentinelOne or Blackpoint)
Windows and Mac workstations and Windows servers
Networking, firewalls, VPNs, and security best practices
Strong documentation practices (IT Glue)
Problem-solving and project management skills
Excellent communication and customer service abilities
Adaptability in a fast-paced environment
Preferred
Beneficial to have Microsoft MS-102 and SC-300 certifications, or similar
Benefits
Competitive salary
Flexible schedule
Health insurance
Paid time off
Training & development
Opportunity for advancement
Competitive salary and performance-based incentives
Health insurance allowance
Paid time off and holidays
Professional development support
Locally owned and operated
Company
TeamLogic IT
TeamLogic IT provides IT service, support, project consultation and account management for businesses.
1001-5000 employees
H1B Sponsorship
TeamLogic IT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Charu Mungale
CEO
David Hardy
Chief Executive Officer
Recent News
Company data provided by crunchbase