RELX ยท 5 days ago
Manager, Implementations and Solutions Consulting
Dayton, OH
Full-time
Hybrid
Mid, Senior Level
$87K/yr - $144K/yr
5+ years expLexisNexis Risk Solutions is a key partner in assessing risk for businesses, providing solutions to improve customer experience and operational efficiencies. The role involves leading a team of API-Direct Consultants to enhance the customer API experience and ensure effective implementation and support.
AnalyticsBusiness Information SystemsConsultingInformation ServicesInformation TechnologyInsuranceRisk Management
Responsibilities
Manage a team of high performing API Consultants and guide them to be high performing, trusted resources for our Sales Reps and our Customers
Partner with internal stakeholders as well as customers to educate and guide decision making regarding our data assets and solutions
Collaborate with other managers and PDC leadership to ensure alignment and consistency leading to organizational success
Oversee creation of training materials, publication through knowledge management system, and team completion of overall training
Responsible for team professional growth and development with the ability to create and execute individual development plans with team members
Liaise with Product Managers, Market Planning, Sales Leaders, and Technology. This includes release notes, training documentation, and policy updates
Continually drive for process improvements and efficiencies. Seek out innovative ways to leverage new technologies to increase productivity and improve overall delivery channel performance
Qualification
Required
Exceptional knowledge and experience with the ESP API or PDC API Consulting space. (5+ years)
Customer-facing or customer support experience. (5+ years)
API Implementation experience and or experience working in software environments involving hands-on technical problem solving or technical implementations with clients. (5+ years)
Demonstrate experience working with API Technologies (RESTful API, JSON, XML, Web Services) and Internet-based technologies
Demonstrate excellent verbal and written communication skills with the ability to collaborate and present with various level of leadership internally and directly with external customers
Demonstrate excellent verbal and written communication skills and communicate technical concepts with both technical and non-technical audiences
Detail oriented; ability to manage multiple projects simultaneously and maintain a diverse breadth of product knowledge
Proven ability to use data quality concepts and tools to resolve client issues, while valuing and prioritizing client needs; thinks analytically about complex business problems
Demonstrate ability to work in a dynamic, evolving environment
Growth mindset: willingness to try new methods and new approaches to problem-solving
Self-motivated, and works well in a collaborative, team environment
Preferred
Some working knowledge of GenAI, CoPilot, ChatGPT nice to have
Any of the following additional experience is advantageous:
+ Application development experience with an API toolkit
+ Application deployment experience with an API toolkit
+ Advanced experience in creating reports
+ Developing and administering training programs
+ Developing and administering a knowledge management system
+ Leveraging newer technologies to drive process improvement initiatives
+ Management experience
+ AdaptiveWork (Clarizen) experience
+ Salesforce experience
Benefits
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Company
RELX
RELX is a provider of information-based analytics for professional and business customs.
1001-5000 employees
H1B Sponsorship
RELX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (221)
2024 (187)
2023 (39)
2022 (30)
2021 (48)
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-10-14IPO
Leadership Team
Asim Fareeduddin
Head of Internal Audit & Assurance
Aurobindo Sundaram
CISO (Head of Information Assurance & Data Protection)
Recent News
2025-12-16
MarketScreener
2025-12-05
2025-12-05
Company data provided by crunchbase