Credit Collections Analyst jobs in United States
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Mastech Digital · 4 days ago

Credit Collections Analyst

positionCharlotte, NC
timeContract
remoteOnsite
seniorityNew Grad, Entry Level

Mastech Digital is a company specializing in digital transformation solutions, and they are seeking a Credit Collections Analyst. The role involves managing billing and collections processes, resolving disputes for customer accounts, and ensuring effective communication and negotiation with clients.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Simran Walia
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Responsibilities

Dispute resolution for Fortune 500 customer accounts is highly desired
Must have strong general knowledge of the billing and collections process cycles
Must possess strong written and verbal communication skills with the ability to articulate challenges and present actions and solutions, along with excellent customer service skills
Have the ability to work well under pressure while maintaining a professional and positive demeanor and continually multi-task to meet deadlines
Ability to work effectively in a matrix organization using interdepartmental communication
Strong negotiation skills and use solid judgment in changing a customer’s objections into a commitment to pay

Qualification

Dispute resolutionBillingCollections knowledgeCustomer serviceWritten communicationVerbal communicationNegotiation skillsMulti-taskingInterdepartmental communicationProfessional demeanor

Required

Dispute resolution for Fortune 500 customer accounts is highly desired
Must have strong general knowledge of the billing and collections process cycles
Must possess strong written and verbal communication skills with the ability to articulate challenges and present actions and solutions, along with excellent customer service skills
Have the ability to work well under pressure while maintaining a professional and positive demeanor and continually multi-task to meet deadlines
Ability to work effectively in a matrix organization using interdepartmental communication
Strong negotiation skills and use solid judgment in changing a customer's objections into a commitment to pay

Company

Mastech Digital

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Mastech Digital provides IT associates in digital and mainstream technologies, Digital Transformation Services around Salesforce.com and SAP
dateFounded in 1986
location
Pittsburgh, Pennsylvania, USA
people-size1001-5000 employees
web-link
http://www.mastechdigital.com/

H1B Sponsorship

Mastech Digital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (399)
2024 (496)
2023 (540)
2022 (947)
2021 (681)
2020 (751)

Funding

Current Stage
Public Company
Total Funding
unknown
2008-09-26IPO

Leadership Team

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Ashok Trivedi
Co-Founder & Co-Chairman

Recent News

PR Newswire
Mastech Digital Reports Third Quarter 2025 Results
2025-11-13
PR Newswire
Mastech Digital to Discuss Third Quarter Financial Results on November 12, 2025
2025-11-03
PR Newswire
Mastech Digital Reports 2% Sequential Revenue Growth for the Second Quarter of 2025
2025-08-13
Company data provided by crunchbase