Mastech Digital · 1 day ago
Customer Loyalty Manager
United States
Full-time
Remote
Mid Level
$42/hr - $52/hr
3+ years expMastech Digital is seeking a Customer Loyalty Manager with expertise in omni-channel marketing and customer relationship management. The role involves journey design and orchestration, as well as customer segmentation and offer management across various CRM platforms.
Information Technology
Hiring Manager
Simran Walia
Responsibilities
Braze certified, with 2-3+ years' experience in journey design and orchestration across omni-channel marketing (loyalty, email, sms/mms, push, in-app messaging)
3+ years of experience in CRM platforms (Punchh, Paytronix, Cheetah, OlO, Toast) spearheading customer segmentation/audience strategy, offer management and development, particularly for use in multi-step customer journey automations
Extensive experience testing and developing use cases and learning plan for on-going iterative testing/optimization
Qualification
Required
Braze certified, with 2-3+ years' experience in journey design and orchestration across omni-channel marketing (loyalty, email, sms/mms, push, in-app messaging)
3+ years of experience in CRM platforms (Punchh, Paytronix, Cheetah, OlO, Toast) spearheading customer segmentation/audience strategy, offer management and development, particularly for use in multi-step customer journey automations
Extensive experience testing and developing use cases and learning plan for on-going iterative testing/optimization
Company
Mastech Digital
Mastech Digital provides IT associates in digital and mainstream technologies, Digital Transformation Services around Salesforce.com and SAP
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2008-09-26IPO
Leadership Team
Ashok Trivedi
Co-Founder & Co-Chairman
Recent News
2025-11-13
2025-11-03
2025-08-13
Company data provided by crunchbase