Jobs via Dice ยท 2 days ago
AV Support Technician
Cambridge, MA
Contract
Onsite
Mid Level
$30/hr - $38/hr
3+ years expJobs via Dice is seeking a skilled and customer-focused AV Support Technician to provide on-site support for corporate offices. This role involves assisting end users with a variety of Audio Visual issues and ensuring seamless operation of AV systems.
Computer Software
Responsibilities
Provide hands-on support for AV hardware and software issues
Troubleshoot and resolve technical problems related to AV systems
Assist with installation, configuration, and setup of AV equipment in conference rooms and event spaces
Monitor and maintain AV systems to ensure optimal performance
Deliver excellent customer service to end users and executives
Collaborate with internal IT teams and external vendors as needed
Qualification
Required
3+ years of experience in AV support or a related field
Strong troubleshooting skills for AV hardware and software
Excellent communication and customer service skills
Ability to work independently and manage multiple tasks
Familiarity with AV platforms (e.g., Crestron, Extron, Zoom Rooms, Teams Rooms)
Preferred
Industry certifications (CTS, Crestron, Extron) preferred
Experience supporting corporate environments or insurance/financial services clients
Knowledge of networking basics for AV integration
Looking for someone to provide on-site support (White Glove)
Benefits
Medical
Dental & vision
Critical Illness
Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Jobs via Dice
Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want.
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase