MPERS · 1 week ago
Retirement Benefit Counselor
Jefferson City, MO
Full-time
Hybrid
Mid Level
3+ years expMPERS is a public retirement system dedicated to providing secure pension benefits for employees of MoDOT and the Highway Patrol. As a Retirement Benefit Counselor, you will guide members through their retirement options, provide personalized counseling, and lead seminars across Missouri to empower members with knowledge about their benefits.
Financial ServicesTranslation ServiceTransportation
Responsibilities
Provide comprehensive counseling on pension benefits and retirement options
Interpret statutory and contractual provisions to determine eligibility and benefit amounts
Verify documentation, calculate benefits, and audit final calculations for accuracy
Represent MPERS at seminars, orientations, and statewide events
Develop and update educational materials (workbooks, presentations, webinars, online courses)
Coordinate annual seminar and webinar schedules
Qualification
Required
Strong ability to interpret and apply complex rules and regulations
Excellent communication skills—both one-on-one and in group presentations
Proficiency in Microsoft Office (especially PowerPoint)
Ability to learn new technology and manage multiple priorities
Exceptional customer service and interpersonal skills
Integrity, ethics, and confidentiality
Valid driver's license and ability to lift up to 20 lbs. for presentation equipment
Preferred
Bachelor's degree from an accredited institution
3+ years of experience in benefits administration, customer relations, insurance, or related fields (Equivalent experience may substitute for formal education on a year-for-year basis)
Benefits
Outstanding Benefits Package – Including health, dental, vision, and life insurance.
Generous Retirement Plan – You’ll help others plan for retirement while securing your own.
Paid Time Off & Holidays – Enjoy a healthy work-life balance with vacation and personal time and 13 paid holidays.
Remote Work - After an initial training period this position may be eligible for a hybrid remote work schedule.
Professional Development – Access to training, seminars, and growth opportunities.
Collaborative Culture – Work in a small, supportive team where your contributions matter.
Mission-Driven Work – Make a positive impact on thousands of Missourians every day.
Company
MPERS
At MPERS, our mission is simple: Provide sustainable benefits for the lifetime of our members.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase