Moxie Pest Control ยท 4 days ago
Collections Expert
Irving, TX
Full-time
Onsite
New Grad, Entry LevelMoxie Pest Control is committed to improving the quality of life for their customers, team, and community. They are seeking a Collections Expert who is passionate about resolving customer issues efficiently and effectively while managing inbound and outbound communications related to customer debt.
CommercialCustomer ServiceFacilities Support Services
Responsibilities
Manage inbound calls for customers with bad debt
Maintain the standard occupancy rate for the department
Primarily handle outbound communication based upon an assigned list
Assist with inbound general customer inquiries as needed
Respond to SMS, Email and Voicemails from customers
When applicable participate in cross training within other CC departments
Assist management with non recurring tasks as needed
Customer data entry
Identify opportunities to update or improve customer service procedures and make recommendations to the appropriate staff
Performs other related duties as assigned
Qualification
Required
Must possess a high school diploma, or equivalent
Customer service experience preferred (call center, hospitality, service industry, automotive industry etc.)
Basic understanding of G-Suite applications (Google Docs, Google Slides, Google Sheets)
Become an expert at PestRoutes - our CRM
Excellent communication and interpersonal skills
Driven and ambitious individual with a strong desire to succeed
Benefits
2021 & 2022: Great Places To Work and Top Places to Work
Awards & Recognition
Monthly Company Events
Quarterly Service Projects
Paid Time Off
Company
Moxie Pest Control
Moxie Pest Control provides commercial pest control services, mosquitoes control services, and termites control services.
Founded in 2001
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel Headrick
Chief Operating Officer
Andrew Moffat
VP of Sales - Partner
Recent News
Business Journals
2024-05-28
Company data provided by crunchbase