MHA (Mental Health Association) · 2 weeks ago
Urgent Care Administrative Assistant
Springfield, MA
Full-time
Onsite
New Grad, Entry Level
$23/hr - $23/hrMHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. The Urgent Care Administrative Assistant will manage front desk operations at a community behavioral health clinic, coordinating client intake and referrals, ensuring efficient check-in and check-out processes, and conducting daily billing procedures.
Health CareNon ProfitWellness
Responsibilities
Coordinate client intake and referrals by registering individuals in the EHR, verifying insurance eligibility, and scheduling initial appointments in collaboration with the clinical team
Greet and check in clients, families, and community partners, providing a professional and welcoming front-office experience
Maintain accurate, timely, and compliant records in the EHR, including scanning and uploading documentation
Verify insurance eligibility and prepare, enter, and submit billing information in coordination with leadership and the Fiscal Department
Send appointment reminders and support efficient clinic scheduling and operations
Coordinate meetings, record minutes, and serve as a liaison between internal departments, vendors, and external partners
Provide administrative support to supervisors and staff, including data management, report preparation, and general office coordination
Participate in licensing and accreditation processes while upholding the agency's mission, values, and regulatory standards; perform other duties as assigned
Qualification
Required
Customer service experience
Strong skills in front desk management
Insurance eligibility verification
EHR utilization
Computer proficiency
Preferred
Bilingual capabilities
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
Company
MHA (Mental Health Association)
MHA is committed to building an agency of excellence for its clients, staff and community.
Founded in 1960
501-1000 employees
Funding
Current Stage
Late StageRecent News
Yorkshire Post
2025-04-09
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