Operations and Tournament Specialist jobs in United States
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Calaway Habeck Talent Consulting ยท 1 day ago

Operations and Tournament Specialist

positionDFW Metroplex
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Calaway Habeck Talent Consulting is seeking an Operations & Tournament Specialist for USA Prime Sports. In this role, you will manage client communications, oversee operational tasks, and ensure a positive experience for clients and baseball clubs involved in tournaments.

Human Resources
Hiring Manager
Erica Peel
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Responsibilities

Serve as the main operational point of contact for an assigned portfolio of clients
Monitor and respond to client tickets, emails, and requests in a timely and professional manner
Manage returned ACH and credit card payments, ensuring proper resolution and communication with clients
Review, understand, and accurately interpret client pricing contracts
Maintain accurate client records and workflows within CRM systems (HubSpot experience preferred)
Collaborate cross-functionally with internal teams to resolve client issues and ensure smooth execution of operational processes
Build and maintain reports and documents using Microsoft Office (Excel, Word, Outlook, Teams)
Identify opportunities to improve internal processes and client experience
Support general operations projects and tasks as needed

Qualification

Operations experienceCRM experienceMicrosoft Office proficiencyContract interpretationCommunication skillsAttention to detailClient services experienceBilling systems familiarityTime managementProblem-solving

Required

2+ years experience in operations, customer success, client services, or a similar role
Strong communication skills (both written and verbal)
High attention to detail with excellent organizational and time management abilities
Experience working in CRM platforms; HubSpot experience strongly preferred
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
Ability to interpret contracts, pricing details, and financial information
Comfortable managing multiple priorities and working independently

Preferred

Experience working in a fast-paced startup environment
Familiarity with ACH/credit card processing workflows or billing systems

Company

Calaway Habeck Talent Consulting

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Calaway Habeck Talent Consulting (CHTC) is a full-service Human Resources consultancy that provides innovative, effective, and creative people solutions for public and privately held national/international companies (of all sizes).
dateFounded in 2021
location
St. Louis, MO, US
people-size2-10 employees

Funding

Current Stage
Early Stage
Company data provided by crunchbase