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Advocate Aurora Health · 2 days ago

Applications Analyst Associate

United States

Full-time

Onsite

Entry Level

$28.05/hr - $42.10/hr

1+ years exp

Advocate Health is the third-largest nonprofit, integrated health system in the United States, providing care under various names across multiple states. They are seeking an Applications Analyst Associate to work with users and leadership to develop and modify procedures related to clinical and business applications, ensuring effective use and functionality of these systems.

Health Care

No H1B

Responsibilities

Works with users and leadership to develop and/or modify procedures as a result of workflow process changes related to clinical and business application use. Effectively explains the functioning of the assigned applications and related systems to the users. Assists users with using the full functionality of the applications

Prepares input for the requirements definition including user procedures, flowcharts and preliminary report and screen definition. Assists in the development of effective unit, integration, system and end-user acceptance testing through execution of the tests and tracking of problem reports

Works with users and team members to set priority for user requests and reviews and clarifies user requests. Assists with impact analysis

Documents current workflows, specifications, user manuals, procedures and other relevant information. Completes all change and quality control documentation using department standards

Participates in testing, user training and results evaluation. Tracks standardized projects, with appropriate assistance from team/technical staff, for the application areas involved and keeps users and management informed on progress and potential delays

Monitors and documents post-implementation problems and revision requests. Identifies ongoing application system issues for all assigned applications and communicates patterns to Sr./Lead Application Product Analyst

Maintains product documentation including: requirements, functional specifications, installation instructions, product test procedures, troubleshooting guidelines. Assists in the appropriate completion of all change and quality control documentation using department standards

Assists in communicating project status and upgrades to clinic users, including any potential delays/downtime related to applications

Develops and maintains a thorough knowledge of the clinical/laboratory and/or business operations for their supported applications. Assists with the scheduling and managing application version upgrades for assigned systems

Participates in the maintenance, enhancement and interface of assigned applications. Troubleshoots and resolve user problems

Qualification

Analytical skillsMicrosoft Office SuiteProject management softwareComputer operating platformsChange management processesCommunication skillsInterpersonal skillsTime management

Required

Bachelor's Degree (or equivalent knowledge) in Computer Science or related field

Typically requires 1 year of experience in automated laboratory and/or business systems

Basic knowledge of computer operating platforms, applications software, and network software

Demonstrated analytical skills necessary to make sound recommendations based on data analysis, and business needs, assuring maximum productivity, and continuous process improvement

Demonstrated ability to translate user requirements into system specifications

Proficiency in the Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products and basic knowledge of large scale automated systems

Ability to prepare, import, and manipulate information in spreadsheets and databases

Strong written and verbal communication skills with demonstrated ability to communicate with key leaders

Excellent listening and interpersonal skills with ability to communicate ideas both technically and in a business friendly manner

Basic knowledge and ability in the use of project management software, tools and methodologies

Knowledge, understanding and ability to follow change management processes

Ability to work with and communicate well with clinical and technical customers, vendors, peers, and management

Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner