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Compucom Staffing · 4 days ago

Level 3 Strategic Technician

Hillsboro, OR

Full-time

Onsite

Mid Level

$18/hr - $22.50/hr

3+ years exp

Compucom Staffing is a staffing agency providing IT solutions, and they are currently seeking a talented Level 3 Strategic Technician to join their client’s team onsite in Hillsboro, OR. The role involves installing and configuring operating systems, migrating client data, and ensuring proper handling of client inventory assets.

ConsultingDeliveryInformation TechnologyStaffing Agency

No H1B

Responsibilities

Installing and configuring OS on client systems

Migrating client data to new systems

Picking up surplus equipment from users

Preparing old equipment for re-dispositioning and e-waste handling

Processing and testing failed systems returned from clients

Ensuring all client inventory assets are stored and distributed in a clean and professional manner

May be required to perform client or interdepartmental deliveries

Daily and quarterly preventative maintenance checks in the conference room environment

Daily updates in the database of record, both online and offline

Monitoring of online queues to assist customers with break / fix and meeting support requests

Assisting with large deployment or renovation projects

Server landing / decommission

Landing preparation

Rail / hardware installation

Cabling

Remote management setup

Prep for shipping if needed

Designate parts identified for waterfall usage

Proper hard drive handling and disposal

Unboxing / boxing of servers, ISM paperwork for shipments

Provide escort service for vendors / techs

Maintain ISMP ticketing system

RFID application / scanning, inventory labeling

Putting OS on non-IT supported systems

Break / fix support of software / hardware issues

Managing and updating ISMP

Qualification

Technical experienceMicrosoft Office SuiteWindows 8Windows 10Technical certificationsCustomer service skillsIndependenceWritten communicationVerbal communicationFlexibility