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Kenvue · 2 days ago

Customer Development Manager

Cincinnati, OH

Full-time

Hybrid

Mid, Senior Level

$124K/yr - $175K/yr

5+ years exp

Kenvue is a company that harnesses the extraordinary power of everyday care through its iconic brands. They are seeking a Customer Development Manager who will be responsible for managing customer relationships, achieving sales objectives, and executing business plans tailored to specific customers.

LifestylePersonal HealthWellness

Responsibilities

Developing and executing business plans to deliver sales results, including improved volume potential, increased merchandising effectiveness, growth of product group(s), and brand share

Leading annual business planning process within assigned account(s)

The CDM uses business analytics to influence customer and company decision making at top-to-top levels; utilizing internal/customer business systems to develop and improve plans (i.e., LYNX)

Regularly reconciles payments and updates promotional plans to remain within budget

Serves as “voice of customer” to the company to address customer needs and accomplish goals and objectives, including launch of new items and optimal 4P execution

Influencing across the organization to ensure full alignment to the customer/company business plan and drive long-term business objectives

Managing trade spend to stay within budget and to improve ROI; creating, establishing and/or running customer-specific scorecards to monitor sales progress and identify and close sales gaps

Responsibility for accurate forecasting of monthly sales by franchise and/or brand and special packs/displays

Qualification

Sales analyticsCategory managementBusiness planningDigital literacyInterpersonal skillsNegotiation skillsMS Office SuiteAnalytical backgroundShopper marketingSales databaseWeb applicationsConflict resolutionRelationship building

Required

A minimum bachelor's degree is required

A minimum of 5 years of experience in a consumer package goods environment in sales, sales analytics, category management, shopper marketing/insights, or related field required

Ability to prioritize and to effectively lead multiple projects/initiatives

Ability to interpret and communicate sophisticated business data

Ability to handle conflict and negotiate successfully

Strong interpersonal skills and ability to build relationships

Strong digital literacy abd ability to utilize tools like MS Office Suite applications, sales database, and web applications is required

Up to 25% travel required