Ivy Tech Community College · 2 days ago
Student Success Coach
South Bend, IN
Part-time
Onsite
Entry Level
$18/hr - $18/hr
2+ years expIvy Tech Community College is an accredited institution seeking a part-time Student Success Coach. The role involves providing information and support to continuing students regarding various success processes, making referrals to campus resources, and assisting with financial aid inquiries.
Higher EducationUniversities
Responsibilities
Answers questions and provides in-depth information about student success processes for continuing students, in-person, electronically or by phone based on appointments, walk-ins or call ins
Escalates complex issues to subject matter experts
Make appropriate referrals to other departments and campus resources including but not limited to career services, advising, tutoring, wrap-around services, and academic departments
Assists students with course drops and withdrawals, and provide information regarding choices
Answers questions and assist students with Schedule Builder and Degree Tracker
Assist students with scheduling face-to-face sessions with subject matter experts
Assist students with tier one financial aid needs and questions. This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards
Qualification
Required
Associate degree
Two years of relevant experience
Must possess strong customer service and interpersonal skills
Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued
Preferred
Prefer at least two years of direct experience in one or more of the following: registration, records, financial aid, admissions, or higher education
Demonstrated problem solving and leadership abilities preferred
Company
Ivy Tech Community College
Ivy Tech Community College of Indiana is a school.
5001-10000 employees
H1B Sponsorship
Ivy Tech Community College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (6)
2022 (11)
2021 (7)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$29.34MKey Investors
Lowe's FoundationLilly EndowmentU.S. Department of Labor
2025-07-18Grant
2024-12-05Grant· $21.9M
2023-06-15Grant
Leadership Team
Martin Pollio
President
Recent News
Inside INdiana Business
2025-11-21
Chicago Tribune
2025-11-04
Company data provided by crunchbase