Eberl Claims Service · 2 days ago
Staffing Specialist
Lakewood, CO
Full-time
Hybrid
New Grad, Entry LevelEberl Claims Service is a growing company based in Lakewood, CO, seeking a self-motivated Staffing Specialist with strong customer service skills. The role involves coordinating staffing resources, communicating with adjusters, and managing recruitment processes.
Financial ServicesInsuranceProfessional Services
Hiring Manager
Chelsea Polk, MBA, SPHR
Responsibilities
Deliver consistent and frequent scheduled contacts/communications to adjusters regarding updates, potential deployments, and new client requirements
Coordinate staffing resources across all clients/operations to optimize utilization and meet or exceed client requirements
Select resources for assignments and confirm for deployment, keeping our deployment strategy at the forefront of our processes
Conduct interviews and assess if candidate meets qualifications
Respond and take appropriate actions to email communications
Manage outgoing and incoming calls and return voicemails timely
Upload documents into appropriate profiles
Run database filters to ensure applicants are processed accurately
Update database profiles so they accurately reflect progress and/or status
Advise applicants and adjusters on training, progression on roster, certification dates and details, task requirements, etc
Reach established target goals for identification of available resources (based on adjuster performance and other factors) across all operations
Perform profile maintenance, status updates, and prioritization/level clean up
Implement background check process (cross-departmental function with Resource Compliance and Legal team)
Utilize metrics to align deployment actions with departmental key performance indicators
Communicate with site leaders regarding ongoing resource needs and adjuster performance
Initiate mass emails/texts/alerts/stand-by communications to adjusters
Champion Eberl as an employer choice and build loyalty to the Eberl brand
Participate in special projects
Qualification
Required
High school diploma/GED required
Passionate about providing exceptional customer service and relationship building
Strong communication skills and comfortable with extensive phone contact with employees and customers
Strong database skills
Dependability and strong work ethic are essential
Proficient computer and Microsoft Office skills (Outlook, Word, Excel)
Goal driven and able to multi-task efficiently
Must be able to work schedule of Wednesday - Sunday
Must be based in Colorado, and able to travel to Lakewood, CO office as needed
Preferred
Associates degree or some college coursework desired
Working knowledge of SharePoint is preferred
Company
Eberl Claims Service
Eberl Claims Service is an insurance agency that offers insurance claim services.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kenneth Knoll
EVP - Platform
K
Kirk Eberl
Founder
Recent News
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