Eberl Claims Service · 2 weeks ago
Staffing Specialist
Lakewood, CO
Full-time
Hybrid
Entry Level
1+ years expEberl Claims Service is seeking a self-motivated Staffing Specialist to join their team in Lakewood, CO. The role involves coordinating and deploying quality claims professionals, conducting candidate searches, and maintaining the applicant tracking system to support the organization's staffing needs.
Financial ServicesInsuranceProfessional Services
Hiring Manager
Chelsea Polk, MBA, SPHR
Responsibilities
Deliver consistent and frequently scheduled contacts/communications to claims professionals regarding updates, potential deployments, and new client requirements
Coordinate staffing claims professionals across all clients/operations to optimize utilization and meet or exceed client requirements
Vet and help select claims professionals for assignments and confirm for deployment, keeping our deployment strategy at the forefront of our processes
Conduct candidate assessments to evaluate candidate experience and qualifications
Manage emails and calls promptly and professionally, ensuring clear and timely responses and actions to support internal and external stakeholders
Maintain and update candidate profiles in the internal applicant tracking system, including uploading documents, managing records of interactions and assessments, ensuring accurate processing through database filters, and performing profile maintenance to reflect experience and performance
Advise new applicants and current claims professionals of training, progression on roster, certification dates and details, task requirements, etc
Reach established target goals for identification of available claims professionals (based on performance and other factors) across all operations
May participate in job fairs, recruiting events, and other events geared toward claims professionals that may involve travel
Foster collaboration across departments to optimize processes and ensure seamless support for efficient and timely deployment efforts. Utilize metrics to align deployment actions with departmental key performance indicators
Communicate with site leaders regarding ongoing claims professional needs and performance
Take ownership of daily tasks and responsibilities, ensuring all work is completed accurately, efficiently and in alignment with departmental objectives
Functions as an effective member of the team, assisting co-workers as needed and learning from colleagues and supervisors; supports the goals of the region, division, and organization; participates in special assignments and activities as required or approved; demonstrates initiative in the interest of Eberl Claims Services and its customers
Uphold the values of Eberl Claims Services, consistently demonstrating professionalism, integrity and the highest standards of ethical behavior and professional conduct; conducts oneself in a manner that reflects favorably on the organization. Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to Eberl and its endeavors
Adhere to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards; assumes personal responsibility for maintaining the requisite state license for the state(s) assigned
Qualification
Required
High school diploma/GED required
1-2 years previous experience in an administrative, customer service, or human resource role
Commitment to confidentiality and ability to handle sensitive information discretely
Attention to detail, strong work ethic and ability to multi-task are essential
Ability to collaborate within the team and other departments as well as ability to work independently
Ability to learn quickly, work efficiently, with an emphasis on accuracy
Must possess excellent organizational skills and ability to prioritize
Proficient in Microsoft Office suite and comfortable working in databases
Must be able to work a flexible schedule, including some weekend, evening and holiday shifts
Passionate about providing exceptional customer service and relationship building
Strong written and verbal communication skills
Effective time management skills to prioritize tasks and meet deadlines
Ability to represent Eberl professionally and positively to external candidates
Functions as an effective member of the team, assisting co-workers as needed and learning from colleagues and supervisors; supports the goals of the region, division, and organization; participates in special assignments and activities as required or approved; demonstrates initiative in the interest of Eberl Claims Services and its customers
Uphold the values of Eberl Claims Services, consistently demonstrating professionalism, integrity and the highest standards of ethical behavior and professional conduct; conducts oneself in a manner that reflects favorably on the organization
Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to Eberl and its endeavors
Adhere to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards; assumes personal responsibility for maintaining the requisite state license for the state(s) assigned
Preferred
Associate's degree or some college coursework desired
Working knowledge of SharePoint is preferred
Previous experience working in a staffing or recruiting role preferred
Benefits
BONUS program
Generous PTO (paid time off) program
9 Paid Holidays + early office closing before major holidays
Medical, Dental, and Vision plans
401k with excellent company match
Tuition reimbursement
Company
Eberl Claims Service
Eberl Claims Service is an insurance agency that offers insurance claim services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kenneth Knoll
EVP - Platform
K
Kirk Eberl
Founder
Recent News
Company data provided by crunchbase