Summit Credit Union · 4 days ago
Contact Center Member Relationship Specialist 1- Part Time (15-19 hours)
Cottage Grove, Wisconsin, United States
Full-time, Part-time
Onsite
New Grad, Entry LevelSummit Credit Union is seeking a Peak Member Relationship Specialist to join their team. In this part-time role, you will serve members through phone and digital channels, build trust and rapport, and solve problems creatively to enhance member satisfaction.
BankingFinancial ServicesPersonal Finance
Responsibilities
Serve members with excellence via phone and digital channels—voice calls are your top priority!
Build trust and rapport by understanding members’ needs and recommending products and services that strengthen their financial well-being
Solve problems creatively and go above and beyond to exceed expectations
Take ownership of member situations, follow up as promised, and help us continually improve our service
Work every Saturday in a supportive, climate-controlled environment—perfect for those seeking part-time flexibility
Qualification
Required
A passion for service and a knack for building relationships
Judgment to solve day-to-day problems
Intermediate knowledge of Microsoft Office applications
Strong communication skills and the ability to use digital tools and Microsoft Office
A team spirit—you'll collaborate with colleagues and contribute to our positive workplace culture
Benefits
Opportunities for growth, training, and development
Work with cutting-edge digital tools in a modern contact center
Make a real impact in members’ lives—every day!
Company
Summit Credit Union
Summit Credit Union is a credit union that provides banking services to members.
Founded in 1935
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kim Sponem
CEO/President
Recent News
2025-04-14
2025-03-26
BizTimes - Milwaukee Business News
2025-03-17
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