Abound Health · 2 weeks ago
Program Director - Bilingual (English/Spanish)
Charlotte, NC
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expAbound Health is seeking a Program Director to join their team supporting services for the intellectually and developmentally disabled (IDD) community. In this leadership role, you will oversee daily operations for Innovations Waiver and State-Funded Services, ensuring quality care, compliance, and staff support across your assigned office(s).
Health CareNon ProfitSoftware
Responsibilities
Hire, train, supervise, and evaluate a multidisciplinary team including Assistant Program Directors, Qualified Professionals (QPs), Associate Professionals (APs), and Office Managers
Conduct staff disciplinary actions, ensuring all documentation meets Medicaid requirements
Lead regular team meetings and quarterly self-inspections/peer reviews
Ensure HIPAA compliance and maintain adherence to Abound Health and National Accreditation policies
Represent Abound Health at community events, provider fairs, and council meetings
Oversee incident report investigations and timely submissions to relevant authorities
Supervise all administrative functions including billing, PTO tracking, employee benefits, and training coordination
Implement and monitor quality assurance protocols
Maintain Medicaid billing, employee onboarding/offboarding, and training program documentation
Support growth initiatives, internal events, and outreach programs
Qualification
Required
Bachelor's Degree and at least 5 years of management experience in the IDD field
Demonstrated ability to lead and mentor a diverse team
Excellent communication, time management, and multitasking skills
Deep understanding of Medicaid regulations, ISP Implementation, and third-party billing
Passion for serving individuals with intellectual and developmental disabilities
Must be flexible, organized, and aligned with Abound Health's values and mission
Preferred
Bilingual (English/Spanish) preferred; ability to effectively communicate with Spanish-speaking individuals and families is a strong plus
Benefits
Competitive health/dental/wellness coverage (beginning on your 60th day)
401(k) eligibility after 12 months
Company
Abound Health
Abound Health is a healthcare technology software developer dedicated to streamlining a company's entire administrative tasks.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$140M2024-05-03Debt Financing· $140M
Leadership Team
Tim Nguyen
Chief Technology Officer
Tisha Jackson
Chief Operating Officer
Company data provided by crunchbase