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FirstService Residential · 1 day ago

Facilities Manager

Philadelphia, PA

Full-time

Onsite

Mid Level

$70K/yr - $80K/yr

3+ years exp

FirstService Residential is a company focused on community association management, and they are seeking a Facilities Manager to oversee maintenance and housekeeping departments. The role involves monitoring maintenance operations, leading staff, and ensuring a safe and secure environment for the community association.

Property ManagementReal Estate

Responsibilities

Regular attendance and punctuality

Maintains a safe and secure environment throughout the building(s)

Leads, trains and directs maintenance staff through work orders, as needed

Plans, monitors, and appraises job results; coaches, counsels and disciplines employees

Assesses repair needs and estimated time needed for repair (including evaluating problems to determine whether or not professional assistance or further instruction is needed in order to complete task/repair)

Maintains all mechanical systems, to include heat, cooling, and ventilation

Performs seasonal operations, such as servicing of HVAC systems, boilers, etc as indicated on the preventive maintenance program

Maintains all electrical systems, to include lighting, office equipment, and general Association requirements

Maintains all plumbing systems. Learns the location of all riser shut off valves and formulates a written log of the location of each. Responsible for all shut downs

Policing of building and property for debris, changing of light fixtures and bulbs, vacuuming of hallways, cleaning of compactor rooms, completion of daily work orders for work performed on common areas and in individual apartments, if required, and general care and upkeep of building

Maintains all fire protection and security systems, to include required maintenance, inspections, and documentation

Inspects all emergency equipment to ensure compliance

Maintains all pavements, to include sidewalks, curbs, driveways, and parking areas, including snow and ice control

Monitors the functions of service contractors and building repair and maintenance contractors

Inventories and acquisitions maintenance supplies

Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises

Completes reports/work orders of repairs (work needed)

On call availability for emergencies and projects as assigned by property manager

Schedules and assigns work responsibilities to employees to meet shift requirements

Requests materials, tools, and supplies needed for a job

Administrates preventive/reactive maintenance schedule

Records and evaluates preventive maintenance activities and programs

Oversees or participates in construction, installation, and preventative maintenance of equipment

Observes/evaluates corrective maintenance or repair on equipment

Ability to properly utilize new equipment and follow safety procedures prior to using this equipment

Record and report all unusual and irregular conditions to the Community Manager

Maintain cordial, professional manner in dealing with residents, contractors, Management, etc

All other duties as directed by the Board of Directors/Trustees or Management

Qualification

HVAC certificationBuilding trades experienceMicrosoft OfficeElectrical knowledgePlumbing knowledgeMechanical knowledgeCarpentry knowledgeProject managementCustomer serviceOrganizational skillsCommunication skillsInterpersonal skills

Required

High school diploma or equivalency preferred. Technical background from university or vocational sources a plus

HVAC or other training or certification may be required

Minimum 3 - 5 years experience in building trades, repair and replacement maintenance or handy work

Excellent organizational skills and project management

Exceptional communication and interpersonal skills

Advanced written communication skills

Advanced Microsoft Office skills

Knowledge of basic accounting/budgeting procedures

Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others

Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats and in a timely manner

Ability to conceptualize, plan and organize multiple programs and assignments effectively

Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness

Skill in developing and maintaining good working relationships

Knowledge of electrical, plumbing, mechanical, and carpentry trades. Must be able to operate tools and equipment related to facility maintenance

Knowledgeable in the use of Microsoft Outlook, Word, Excel and PowerPoint

Strong customer service, communication and interpersonal skills required

Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 50 to 100 lbs. This movement can occur throughout the day

Must also be able to climb several flights of stairs if necessary

Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary

Must be able to sit and stand for extended periods of time

Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

Must have finger dexterity for typing/using a keyboard

Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas

Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates

Capable of working extended hours, to include evenings, weekends and holidays as necessary

This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting

Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills

Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances

For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns

Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties