Popeyes Louisiana Kitchen · 3 days ago
Sr. Analyst, Restaurant Technology Projects, Popeyes
Miami, FL
Full-time
Onsite
Mid, Senior Level
3+ years expPopeyes Louisiana Kitchen is part of Restaurant Brands International Inc., one of the world's largest quick service restaurant companies. The Sr. Analyst, Restaurant Technology is responsible for managing and supporting innovative technology solutions across restaurant operations, focusing on project management and vendor coordination to enhance guest experiences.
CateringFood and BeverageRestaurantsRetail
Responsibilities
Oversee the planning, execution, and delivery of technology solutions, including POS systems, labor scheduling tools, and back-of-house platforms
Manage technology deployments for new restaurant openings, from vendor coordination to on-site implementation and go-live support
Maintain trackers for project progress and ensure timely communication with all stakeholders
Support the development and rollout of innovative solutions such as kiosks, digital menu boards, and order-ready boards. Build and maintain strong relationships with vendors, franchisees, and field support teams
Act as a liaison to coordinate franchisee technology needs, including communication, training, and issue resolution
Manage vendor relationships to ensure timely and accurate equipment delivery and support
Assist in the development of a technology innovation pipeline by evaluating new tools and enhancements to improve operational efficiency and customer experiences
Collaborate with cross-functional teams to design, develop, and pilot new solutions, ensuring operational readiness
Manage an IT lab environment that mirrors restaurant operations for testing and prototyping
Track and analyze support-related trends to identify and address common issues
Oversee the implementation of support processes for new hardware and software solutions
Leverage analytics to monitor project performance and ensure alignment with KPIs
Qualification
Required
3+ years of experience in restaurant operations, technology deployment, or project management, preferably in QSR, retail, or hospitality industries
Bachelor's degree in Business, Computer Science, Information Systems, or related fields preferred
Proficiency in project management tools such as Smartsheet, Jira, or Monday
Strong understanding of restaurant systems, including POS platforms, labor scheduling tools, and back-of-house software
Working knowledge of current and emerging technologies in the QSR industry
Familiarity with troubleshooting hardware and software issues
Exceptional organizational and time management skills with the ability to handle multiple projects simultaneously
Strong written and verbal communication skills to interact effectively with cross-functional teams and franchisees
Detail-oriented and hands-on, with a commitment to delivering results
Ability to thrive in a fast-paced, dynamic environment with a solution-oriented mindset
Preferred
Bachelor's degree in Business, Computer Science, Information Systems, or related fields
Benefits
Comprehensive global paid parental leave program that supports employees as they expand their families
Free telemedicine and mental wellness support
Company
Popeyes Louisiana Kitchen
Developer, operator and franchisor of quick-service restaurants.
10001+ employees
H1B Sponsorship
Popeyes Louisiana Kitchen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (6)
2021 (3)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-02-21Acquired
2014-01-21IPO
Leadership Team
S
Sherry Barnes
CEO
Recent News
2025-11-19
2025-11-04
Company data provided by crunchbase