Eating Recovery Center · 1 day ago
Manager, IT Infrastructure
Denver, CO
Full-time
Hybrid
Mid, Senior Level
$155K/yr - $175K/yr
2+ years expEating Recovery Center is an innovative clinical leader in the behavioral health sector, focused on treating patients with eating disorders and related conditions. The IT Infrastructure Manager will lead the development of next-generation infrastructure solutions, manage a team, and ensure the security and efficiency of IT systems.
Health CareMedicalMedical Device
Responsibilities
Provides oversight to assigned team by supervising, guiding, and directing employees to be effective team members
Ensures that everyone is equipped with the right skills, tools, and talents necessary for executing their duties
Using the established people processes (performance, development, succession, and career) to ensure that their team’s level of performance and capabilities meet current and future standards
Leads engineers and administrators in design, development, delivery, and remediation of cost-effective, secure, highly available enterprise scale infrastructure on-premise and in the cloud
Leads investigation of new or improved technologies and contributes to strategic infrastructure planning, while sunsetting legacy systems/applications
Collaborates with engineers and IT Director in infrastructure modernization efforts such as Azure IaaS and PaaS design, migration to Azure AD, next generation security solutions, systems integrations, and high-profile vendor selections
Take lead on day to day activities and delegate appropriate tasks to departmental staff
Serves as a technical infrastructure liaison between the vendor and business owners for all critical ERCPL systems such as the MicroMD RCM, Dynamics SL, Frameworks, surveillance and building automation systems, PrinterLogic, etc
Ensures the technical stack supporting all business systems is in line with vendor requirements, ERCPL infrastructure requirements, and industry best practices
Works with engineers and administrators to build robust DR procedures and exercises for all business systems and critical infrastructure
Provides on call coverage for weeknights to support staff in facility emergencies
Works hand in hand with the Service Desk Manager to ensure all Tier 3 and 4 incidents are triaged appropriately for response and resolution in line with SLAs
Ensures strong communication channel with the Service Desk Manager for seamless teammate experience
Mentors and trains individuals on best-practices, troubleshooting, and automation
Works with Managed Security Service Provider (MSSP), IT leadership, engineers, and administrators to deliver a security first approach to service and solution delivery to enforce HIPAA compliance
Manages all SLAs with engineers and leads any forensic analysis in an exercised, suspected, or actual security breach
Provides afterhours support as needed for critical systems (Ex: Maintenance & Escalations) and collaborates with ERCPL team members to triage issues
Participates in major incident reviews, assisting in the identification of root cause and remediation needed to permanently restore service
Qualification
Required
Bachelors Degree in Information Systems, Information Technology, Computer Science or related degree is required
Strong experience in Azure cloud environments including IaaS, PaaS, and Virtual Desktop
Strong experience in Microsoft Windows Server (2012, 2016, 2019), On-premise Active Directory, and AD services including Group Policy, DNS, DHCP
Strong experience in Microsoft 365 systems - Exchange, Teams, SharePoint, OneDrive
Strong experience in network routing protocols and best practices
Strong experience in Cyber Security and how it is related to Microsoft technologies DLP, AIP, Cloud App Security, O365 Content search, Audit
Strong experience in VMware ESXi servers, vCenter and Horizon VDI
Skilled in collaboration and coordination across disciplines. Excellent communication skills, both verbal and written
At least 2 years of direct team and people management experience
Willing to travel up to 25% and occasionally work evenings and weekends
Preferred
Microsoft Certified Solutions Architect – Preferred
ITIL Certification- Preferred
VMware Certified Associate – Data - Preferred
Benefits
Comprehensive benefit plans
Generous Paid Time Off
401(K) with company match
Tuition reimbursement
Company
Eating Recovery Center
Eating Recovery Center, an international center, provides comprehensive treatment for anorexia, bulimia, EDNOS and binge eating disorder.
1001-5000 employees
H1B Sponsorship
Eating Recovery Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (7)
2022 (5)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$5.49M2021-10-05Acquired
2012-01-01Private Equity
2010-05-27Private Equity· $5.49M
Leadership Team
Sara Villegas
Senior Director, Digital Marketing
Recent News
Federal Trade Commission
2025-06-25
Company data provided by crunchbase