Paycom · 2 weeks ago
Strategic Account Manager - Portland
Portland, OR
Full-time
Hybrid
Mid Level
$95K/yr - $95K/yrPaycom is a leading provider of human capital management software, and they are seeking a Strategic Account Manager to manage and retain existing client relationships. The role focuses on maximizing client satisfaction and revenue growth through effective account management and client engagement strategies.
Human ResourcesSoftware
No H1B
Responsibilities
Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service
Cultivates and nurtures existing client relationships for strong retention
Achieves sales quota and revenue goals through client retention and account expansion strategies
Proactively analyzes, clarifies, and validates client needs on an ongoing basis
Drives revenue retention/growth, account profitability, and client satisfaction/loyalty
Performs client presentations articulating the value proposition of software/solution/service offerings
Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools
Conducts the required number of face-to-face meetings on a weekly basis
Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations
Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities
Develops a complete understanding of the client’s organizational structure
Assists in software development efforts by delivering feedback on market needs and opportunities
Qualification
Required
Experience in account management or client relations
Ability to achieve sales quota and revenue goals
Strong relationship-building skills with clients
Proficiency in analyzing client needs and providing solutions
Experience in conducting client presentations
Ability to maintain relationships at C-level
Willingness to travel up to 75%
Eligibility to work in the United States
Preferred
Experience with Paycom software or similar HR solutions
Knowledge of industry trends and market dynamics
Experience in software development feedback processes
Benefits
$1 per-pay-period individual health insurance coverage for employees
Paid vacation, sick, holiday, and personal days to encourage you to accomplish your goals outside work
401(k) with matching + Employee Stock Purchase Program to help you build wealth for the future
Company + team-based events to create community
Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging
Paid family leave programs to ensure you have support and time off when you need it most
Employee referral bonuses to reward you for introducing other great people to Paycom
Award-winning learning and development programs to enable you to grow long-term with us
Company
Paycom
Paycom specializes in Human Capital Management, providing software that simplifies things and reduces costs.
Founded in 1998
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-04-15IPO
Leadership Team
Chad Richison
President and CEO
Shane Hadlock
Chief Client Officer and Chief Technology Officer
Recent News
The Motley Fool
2026-01-05
The Journal Record
2026-01-03
Business Wire
2025-12-24
Company data provided by crunchbase