Owner.com · 2 days ago
Senior Device Lab Engineer
San Francisco Bay Area
Full-time
Hybrid
Mid, Senior Level
$170K/yr - $190K/yr
3+ years expOwner.com is seeking a Senior Device Lab Engineer to build and manage their device testing lab for a new POS product line. The role involves validating hardware and software combinations, maintaining testing matrices, and collaborating with cross-functional teams to ensure product readiness.
Computer Software
Responsibilities
Own the device lab end-to-end: procure, provision, organize, and maintain a fleet of POS tablets, networking equipment, payment devices, printers, and related peripherals
Define and execute device validation plans across changing variables including: hardware models and revisions device configuration and provisioning states OS versions and patch levels Owner POS application versions peripheral firmware and connection types (USB, Bluetooth, Wi-Fi, Ethernet)
Build and maintain a testing matrix that captures supported and in-progress combinations; continuously expand coverage as we add new devices and markets
Create and evolve SOPs for hardware/software testing, device setup, troubleshooting, and re-qualification when any variable changes
Run regression and acceptance testing for POS releases, peripheral integrations, and OS/firmware updates; clearly document results and risks
Investigate and root-cause device issues by reproducing bugs in the lab, isolating variables, and partnering with engineering to land fixes
Partner cross-functionally with POS Engineering, Mobile/Backend, Payments, Support, and Product to drive lab priorities and release readiness
Improve lab efficiency over time, including lightweight automation for repeatable test flows, inventory tracking, and device health monitoring
Help define lab strategy as we scale: what to standardize, what to automate, and what future hires or tooling will be needed
Qualification
Required
3+ years in device, hardware, systems, or integration testing - ideally in POS, payments, mobile, IoT, or consumer electronics
Hands-on experience testing integrated hardware + OS + application + peripherals in real device environments (not just simulators)
Experience using or administering Mobile Device Management (MDM) solutions to provision, configure, secure, and maintain fleets of tablets/devices (e.g., Esper, Microsoft Intune, VMware Workspace ONE (AirWatch), Jamf, Kandji, SOTI MobiControl, Scalefusion, or Hexnode, or similar)
Comfortable with device provisioning, OS flashing/updating, firmware management, and peripheral bring-up
Experience building test automation for hardware/device workflows (even small scripts or harnesses)
Track record of defining, documenting, and maintaining SOPs for test labs or hardware/software validation processes
Strong instinct for building clear test matrices, prioritizing risk-based coverage, and spotting gaps before they ship
Strong debugging skills: logs, repro steps, variable isolation, and communicating findings clearly to engineers
Organized, detail-oriented lab operator who can manage inventory, keep environments consistent, and maintain high signal test results
Ability to thrive in ambiguity and build new functions from zero to one
Benefits
Comprehensive health coverage
Remote-first workplace
Unlimited PTO
Extra fun perks
Company
Owner.com
Owner.com makes online growth easy for restaurants. Our software helps local restaurants compete — and win against — big national brands.
201-500 employees
H1B Sponsorship
Owner.com has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Adam Guild
Co-founder & CEO
Dean Bloembergen
Cofounder & CTO
Recent News
2024-01-31
Company data provided by crunchbase