Virtual Teller jobs in United States
cer-icon
Apply on Employer Site
company-logo

MidFirst Bank · 1 day ago

Virtual Teller

MidFirst Bank is looking for Virtual Tellers to greet customers virtually and ensure a welcoming environment. The role involves processing customer transactions efficiently, maintaining a cash drawer, and adhering to bank policies and procedures.

BankingVenture Capital

Responsibilities

Greeting customers virtually and facilitating a welcoming and customer-focused environment
Processing customer transactions efficiently and accurately in a fast-paced virtual environment
Maintaining and balancing a cash drawer and an interactive teller machine (ITM) while adhering to policies and procedures

Qualification

Customer serviceCash handlingPC skillsMicrosoft applicationsTyping skillsTeam contributionHigh integrityBilingual (Spanish)Attention to detailOrganizational skillsWork ethic

Required

Candidates must possess PC skills with the ability to toggle between multiple systems
Good typing skills
Solid history of customer service to include handling escalated, in-depth and detailed conversations
Individuals are required to work 7am to 4pm shift, and rotating weekends Saturday & Sunday
Very outgoing, assertive and confident plus maintain an enthusiastic personality
Minimum of 6 months of cash handling experience in a retail sales environment and/or previous banking experience
Superior customer-service skills, including oral and written communication
Ability to effectively contribute to a positive team environment
Careful attention to detail and strong organizational skills
Must adhere closely to bank procedures and regulations
Strong work ethic and high integrity
Strong computer and 10 key skills

Preferred

Previous experience in a customer service or call-center environment
Knowledge of banking products and procedures
Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
30 wpm typing skills
Bi-lingual (Spanish) skills are a plus. Bilingual assessment required/If passed additional $2.00 per hour

Benefits

Comprehensive compensation package-medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
On the job training
Friendly business casual atmosphere
Eligible for a Sign on Bonus ($750.00) less applicable taxes
Eligible for a Anniversary Bonus after (1yr- $1500 & 3yr- $5,000) less applicable taxes
If passed additional $2.00 per hour.

Company

MidFirst Bank

company-logo
MidFirst Bank is a privately owned bank in the United States

Funding

Current Stage
Late Stage

Leadership Team

G
Greg Schaefer
Chief Financial Officer
linkedin
Company data provided by crunchbase