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U.S. Bank · 2 days ago

Bilingual Client Relationship Consultant 2 - Vinton Square Supermercado

Omaha, NE

Full-time

Onsite

Mid Level

$20/hr - $20.91/hr

3+ years exp

U.S. Bank is committed to helping customers and businesses make informed financial decisions. The Bilingual Client Relationship Consultant 2 will engage with clients through various channels, build strong relationships, and provide tailored banking solutions based on individual needs.

BankingFinancial ServicesInsuranceMortgageWealth Management

Responsibilities

Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences

Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients

Maintains a working knowledge of consumer and business banking products and services including digital products and services

Provides a consistent optimal client experience, including greeting clients and processing basic transactions

Develops collaborative partnerships with branch team members and partners to best serve clients

Opens new consumer and business accounts, completes service requests and submits credit applications

Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs

Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy

Qualification

Retail banking experienceBilingual SpanishEnglishCustomer service skillsDigital product proficiencyFinancial services experienceInterpersonal skillsRelationship buildingCommunication skills

Required

High school diploma or equivalent

Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training

Bilingual ability to read, write, and speak in business-level proficiency of Spanish language and English

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z

You will be subject to the required registration process, which includes a criminal background and credit check

Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment