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ProAssurance · 2 days ago

Workers' Compensation Associate Underwriter (Early Talent) - Eastern Alliance

Falmouth, ME

Full-time

Hybrid

Entry Level

$19.43/hr - $32.06/hr

2+ years exp

ProAssurance is an industry-leading specialty insurer focused on healthcare professional liability and workers' compensation insurance. The Associate Underwriter position involves supporting underwriters by processing new business applications and analyzing risk information, while ensuring effective communication with agency partners.

FinanceInsuranceMedical

Responsibilities

Confirm and process duplicate submissions according to first-in procedures. Evaluate and organize new business applications by collecting and analyzing data. Analyze loss information with strong attention to detail, completing Jaguar® to calculate loss trends. Perform necessary functions to ensure accuracy in the rating systems. Make an initial determination of risk desirability during the data evaluation stage to enhance work efficiency.Manually enter those submissions not processed automatically; these would include handwritten applications or those with optical recognition errors

Decide upon and execute appropriate action in support of profitability objectives for renewal of existing policyholders according to company procedures and timelines. Request information from agents, analyze loss information with strong attention to detail, completing Jaguar® to calculate loss trends

Issue and cancel policies according to timelines set by regulatory and Company guidelines. Correct or modify policies ensuring accurate and timely processing and interpretation of endorsements and other necessary policy changes. Correct or modify policies by the accurate and timely processing and interpretation of criticisms and unit statistical letters

Exemplify the Eastern Way in communicating with agents and coworkers by responding promptly, courteously, and professionally to requests for information and telephone inquiries demonstrating a high level of customer service. Maintain, cultivate, and develop high quality company-agency and company-client working relationships, communicating with the appropriate medium as necessitated by business needs and company guidelines

Complete tasks associated with follow up, including but not limited to, signed applications, loss runs, audit payroll adjustments, membership affiliation confirmation, safety committee letters, etc

Communicate with Finance Department regarding questions of payments and audits, follow up with agent or insured if necessary and communicate any concerns with the Underwriter. Send notices of cancellation and policy reinstatement letters to our agency partners

Actively participate in monthly team meetings, training as needed and provide general office support and other projects as assigned. Willingly offer support to other team members as needed

Qualification

Workers' compensation experienceAnalytical abilityMicrosoft Office proficiencyBachelor’s degreeCustomer serviceAttention to detailOrganizational skillsEffective communication

Required

Bachelor's degree in business, insurance, or related field preferred

A high school diploma or G.E.D. and a minimum of two years of professional experience is required for candidates without a bachelor's degree

Proficiency in Microsoft Office computer applications; ability to learn new computer software applications

Basic analytical ability, in order to gather data and interpret information; request more information when data is incomplete and prioritize work

Attention to detail in evaluating policy information and strong organizational skills in establishing priorities, and meeting deadlines

Ability to communicate effectively and professionally both verbally and in writing with all levels of the organization as well as with outside customers and clients

Ability to assess the urgency and importance of a situation and take appropriate action