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Grange Insurance · 2 days ago

Claims CL Casualty Large Loss Auto Injury Representative (remote)

United States

Full-time

Remote

Senior Level

5+ years exp

Grange Insurance is an established insurance provider that offers a range of insurance products. The Claims CL Casualty Large Loss Auto Injury Representative is responsible for investigating, evaluating, and negotiating settlements for large loss Commercial Auto Body Injury Claims, while maintaining positive relationships with customers and assisting in the development of other associates.

Insurance

Responsibilities

Pursuant to line of business strategies and good faith claim settlement practices, investigates, evaluates, negotiates, and resolves (within authorized limits) assigned claims

Demonstrates technical proficiency, routinely handling the most complex claims with minimal manager oversight

Establishes and maintains positive relationships with both internal and external customers, providing excellent customer service

Assists in building business relationships with agents, insureds and Commercial Lines partners through regular, effective and insightful communications. May include face-to-face as needed

Will be the “point person” (when required) for certain identified large customer accounts where specialized communication and handling are required

Regularly develops and mentors other associates. Assists leadership in advancing the technical acumen of the department through the development of formal and informal training and resources

Establishes and maintains proper reserving through proactive investigation and ongoing review

Assists other departments (when required) with investigations. May be assigned general liability claims during high volume workload periods

Demonstrates effectiveness and efficiencies in managing diary system and handling workload with limited supervision or direction

Qualification

Claims experienceCommercial Casualty experienceGeneral Liability experienceCommunication skillsCritical thinkingTechnical competenceCustomer serviceProficient with PCAdjusters' licenseOrganizational skillsDecision-making abilityMentoringTime management