Retail Full Time Front End Lead jobs in United States
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The TJX Companies, Inc. · 1 day ago

Retail Full Time Front End Lead

TJX Companies, Inc. is a Fortune 100 company and the world’s leading off-price retailer. The Retail Full Time Front End Lead is responsible for promoting a highly-satisfied customer experience while driving customer loyalty and developing high-performing teams through training and mentoring of associates on frontline execution of all register transactions.

ApparelBeautyE-CommerceFashionFurnitureJewelryLocal BusinessRetail
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H1B Sponsor Likelynote

Responsibilities

Promotes a “Highly Satisfied” customer experience
Drives customer loyalty through programs and initiatives
Addresses customer concerns and issues promptly
Updates Associates on current customer experience feedback, goals, and company initiatives
Trains and mentors all Associates on Policies and Procedures
Provides recognition and constructive feedback on cashier performance
Maintains and monitors cash controls including change fund
Adheres to all labor laws and meal and break period policies
Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
Audits and approves paperwork
Maintains cleanliness, recovery, and organizational standards throughout the frontline
Monitors all frontline equipment, communicating issues to management
Executes and adheres to Company directives
Maintains and upholds merchandising standards within the queue-line
Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)
Ensures proper and timely handling of damages and Mark out of Stock
Promotes a safe environment, reporting any type of safety hazard in the store
Other duties as assigned

Qualification

Customer serviceTeam leadershipTrainingCash handlingMentoringInterpersonal skills

Required

High School graduate or equivalent degree preferred
Available to work flexible schedule including evenings and weekends
Able to work as a team member
Excellent interpersonal skills
Exceptional customer service skills
Able to lift heavy merchandise with/without reasonable accommodations
Able to train and provide direction to others
Able to run a register/handle money
Must be able to handle confidential information with discretion

Preferred

Experience as a coordinator or previous retail/supervisory experience preferred

Benefits

Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance

Company

The TJX Companies, Inc.

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TJX is the leading off-price apparel and home fashions retailer in the U.S.

H1B Sponsorship

The TJX Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (15)
2023 (15)
2022 (30)
2021 (26)
2020 (18)

Funding

Current Stage
Public Company
Total Funding
unknown
1989-08-04IPO

Leadership Team

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Ernest Herrman
Chief Executive Officer
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Bernard A. Cowens
Senior Vice President and Chief Information Security Officer
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Company data provided by crunchbase