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TradeCentric · 1 day ago

People Operations Manager

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $90K/yr

5+ years exp

TradeCentric is seeking a People Operations Manager to join our People team. This role is for an experienced, hands-on People Operations professional responsible for the day-to-day people operations, including payroll, benefits administration, compliance, HR systems, and employee engagement.

AppsB2BBusiness Information SystemsData IntegrationEnterprise Resource Planning (ERP)PaaSProcurementSaaS

Growth Opportunities

Responsibilities

Own onboarding and offboarding processes, ensuring accurate execution, compliance and a consistent positive employee experience

Run day-to-day People Operations independently and serve as the primary operational point of contact for employee inquiries

Document, maintain, and continuously improve People Operations processes and policies

Support global payroll operations (US and UK), partnering with the HR Director, Accounting, and external vendors

Prepare, review, and audit payroll inputs; investigate and resolve discrepancies

Ensure payroll practices remain compliant with wage and hour regulations in all U.S. States and countries where TradeCentric has employees

Own People Operations compliance readiness, including audits and regulatory filings (EEO-1, Pay Data, SOC II, HR audits, W-2)

Maintain accurate, up-to-date working knowledge of applicable US and international employment regulations and proactively address compliance risks

Own day-to-day HRIS administration (HiBob, Paylocity) and ensure accurate employee data across the lifecycle

Conduct regular audits and improve People Operations processes through effective use of HR technology

Own end-to-end benefits administration, including enrollments, life events, and preparation for annual renewal

Audit benefits enrollments following Open Enrollment to ensure data accuracy and successful transmission between Bswift and vendor systems

Support and help facilitate benefits surveys to gather employee feedback and inform decision-making

Partner with the Director of People on benefits strategy, enhancements, and continuous improvement initiatives

Lead employee engagement initiatives, including designing and delivering new programs that energize teams, support well-being, and foster meaningful connections across remote and in-person workplaces

Qualification

People OperationsPayroll certificationHRIS administrationCompliance knowledgeEmployee engagementBenefits administrationData analysisHighly organizedProactive learner

Required

5+ years of experience in People Operations or HR roles with ownership and demonstrated success with payroll, benefits, HRIS, and compliance processes

Payroll certification required or in progress (e.g., CPP, FPC, or equivalent)

Strong working knowledge of US employment laws; exposure to UK or international employment a plus

Proven ability to operate autonomously with high accuracy, discretion, and accountability

Highly organized, detail-oriented, and comfortable managing multiple priorities

Proactive learner, with a practice of staying abreast of changing requirements and employment laws