Ashley Global Retail · 1 day ago
General Sales Manager 2.0
Orlando, Florida, United States
Full-time
Onsite
Senior Level
6+ years expAshley Global Retail has been a leading home furnishings manufacturer for over 75 years, expanding its store presence to meet growing customer demand. The General Sales Manager is responsible for overseeing the daily operations of the retail store and ensuring sales targets are met while providing exceptional leadership to the team.
E-CommerceFurnitureLifestyleRetail
Responsibilities
Oversee all sales KPI’s including but not limited to; volume, margin, closing ratio, sales per guest, bedding and protection
Handle all customer-related issues escalated above the Guest Experience Manager or Lead
Provide exceptional leadership with timely and effective communication to the sales, guest experience and visual teams
Coach members of the staff to build individual and team success in a professional manner
Audit the performance of employees in preparation to administer performance evaluations for assigned staff as needed
Maintain budgeted administrative costs including wages and supplies
Ensure complete and adequate documentation of procedures and tasks completed
Complete various report functions in a timely manner
Maintain proper staffing levels for each job code in accordance with company set budget levels
Prepare and administer performance evaluations for assigned staff
Coordinate and execute daily, weekly and monthly staff meetings
Work with the Visual Presentation Manager regarding product placement
Report changes in policy and other information to staff members
Other duties as assigned
Qualification
Required
High School Diploma required
2 + years working in the retail industry
4 + years supervising in a retail industry
Ability to motivate employees to achieve sales KPI's
Ability to handle guest concerns in a timely manner
Ability to interview and staff retail location
Benefits
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off
Company
Ashley Global Retail
Who We Are: Ashley is the largest furniture store brand in North America—a distinction we’ve held since 2005.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Caitlin Carnahan
Marketing Manager, Brand Partnerships
Christopher Wantlin
Chief Retail Officer
Recent News
Furniture Today
2025-04-15
2024-05-23
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