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Stefanini North America and APAC · 1 day ago

Training Specialist

Grand Rapids, MI

Contract

Hybrid

Mid, Senior Level

5+ years exp

Stefanini Group is a global provider of outsourcing and IT digital consulting services. They are seeking a Training Specialist who will analyze training needs, develop training services, and provide training on assigned applications, ensuring a structured program for diverse audiences.

Information TechnologyOutsourcing

No H1B

Responsibilities

Analyzes customer training needs, develops, and organizes the training service, and provides training on assigned applications

Masters assigned applications and related workflows to develop audience-specific training infrastructure (including traditional and computer-based curriculum materials); organizes the registration and certification processes; and conducts classroom and one-on-one training

Works closely with project leadership and key customer leaders, to ensure that the training program is appropriately structured to satisfy a broad range of training audience requirements, including physicians

Regularly provides guidance, to less experienced Information Training Specialists

Adult learning theory and instructional design models (ADDIE, SAM)

Curriculum development

Needs analysis and learner assessment

Storyboarding and content mapping

Collaboration with SMEs and trainers

Learning authoring tools (Articulate, Captivate, Rise)

Visual and written communication

Learning experience design (L&D)

Accessibility and inclusive design

Data-driven content iteration

ELearning authoring tools (Articulate, Captivate, Rise)

Visual and written communication

Learning experience design (LxD)

Accessibility and inclusive design

Data-driven content iteration

Qualification

Adult learning theoryCurriculum developmentLearning authoring toolsNeeds analysisCollaboration with SMEsVisual communicationELearning authoring toolsMicrosoft product experienceJiraUKG

Required

Ability to follow any given style guide

Ability to follow documented steps in a job aid to create a demo video

Articulate software training content creation

Creating simulation exercises for eLearn modules based on job aids

Microsoft product experience is a must

Required Associate's Degree

5 years of relevant experience Required

Preferred

Bachelor's Degree

5 years of relevant experience Preferred

Progressively responsible experience analyzing customer training needs, developing and organizing the training service, and providing training Preferred

Participant in multiple phases of an integrated system implementation Preferred

Jira

UKG