Labatt Food Service · 1 day ago
Customer Service Rep (CSR)
Dallas, TX
Full-time
Onsite
New Grad, Entry LevelLabatt Food Service is hiring a Customer Service Representative for their Dallas office. The role involves utilizing problem-solving skills to resolve user requests and perform administrative tasks, including responding to customer inquiries and communicating order changes.
Food and BeveragePoint of Sale
Responsibilities
Respond and resolve customer requests concerning order processing, deliveries, product inquiries and other requests via phone and e-mail
Research and offer product suggestions based on customer requirements
Communicate order and product changes with customers in a timely fashion
Identify and effectively communicate changing customer needs with internal personnel
Qualification
Required
Effective communication skills to be able to quickly understand and resolve customer requests in a friendly and respectful manner
Strong work ethic with a positive attitude to maintain good rapport with customers
Demonstrate empathy towards customer concerns with a sense of urgency to resolve them
Ability to take on other responsibilities as needed
This position requires the following availability: Monday – Friday (8:00am-5:00pm)
Company
Labatt Food Service
Labatt Food Service specializes in the distribution of food and beverage products, ordering systems and inventories.
Founded in 1910
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Pope
Chief Financial Officer
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