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MarineMax · 2 days ago

Service Technician Apprentice

Lewisville, TX

Full-time

Onsite

New Grad

MarineMax is a company focused on providing quality service in the marine industry, and they are seeking a Technician Apprentice. The role involves performing various entry-level duties related to detailing, yard work, rigging, and gaining knowledge in sales, service, and parts departments.

Financial Services

No H1B

Responsibilities

Detailing: gain familiarity of products as well as understand nuances involved in boat detailing to include exterior, interior, buff and wax as well as safety guidelines

Yard Team: gain understanding of functions of yard personnel to include equipment and machinery operation, proper boat movement and storing procedures as well as yard safety

Rigging : gain exposure to new product assembly procedures, Boat builders rigging requirements and MarineMax rigging SSO’s

Service: Perform light duty tasks such as changing oil filters, general service and warranty repairs, and assist as needed with any other repairs as directed by technician, advisor or service management

Service Advisor: gain critical knowledge of customer service, work order management, time card entry, importance of documentation, and working knowledge of service scheduler and SSO

Parts Department: exposure to all aspects of departmental operations to include over the counter and work order sales processes, parts ordering and inventory maintenance

Sales: gain a general overview of the processes associated with the sales and delivery of new boats

Interface on daily basis with lead technician and riggers to ensure proper acclimation to role

Set up and participate in boat shows and other off-site promotional events

Maintain a professional and clean personal appearance and workspace for customer viewing

Other duties as assigned

Qualification

Boat detailingEquipment operationRigging proceduresCustomer serviceParts inventory managementFork truck trainingProfessional appearanceWork order managementTime card entry

Required

Entry level job duties related to detailing, yard work, rigging, and gaining general knowledge of sales, service, and parts departments

Familiarity with products and understanding of boat detailing including exterior, interior, buff and wax, and safety guidelines

Understanding of functions of yard personnel including equipment and machinery operation, proper boat movement and storing procedures, and yard safety

Exposure to new product assembly procedures, boat builders rigging requirements, and MarineMax rigging SSO's

Ability to perform light duty tasks such as changing oil filters, general service and warranty repairs, and assist with other repairs as directed

Knowledge of customer service, work order management, time card entry, documentation importance, and service scheduler and SSO

Exposure to parts department operations including over the counter and work order sales processes, parts ordering, and inventory maintenance

General overview of sales processes associated with the sales and delivery of new boats

Daily interface with lead technician and riggers for proper acclimation to role

Participation in boat shows and other off-site promotional events

Maintenance of a professional and clean personal appearance and workspace