Onboarding Assistant jobs in United States
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West Capital Lending ยท 2 days ago

Onboarding Assistant

West Capital Lending is one of the nation's fastest-growing mortgage brokerages, ranked among the top in loan volume and partner satisfaction. They are seeking a highly organized and detail-oriented Onboarding Assistant to manage the onboarding, credentialing, and licensing process for newly hired loan officers, ensuring smooth transitions into the company ecosystem.

FinanceHome ServicesLendingMortgage

Responsibilities

Manage onboarding and NMLS licensing for all incoming loan officers and branches
Guide new hires through background checks, fingerprinting, documentation, and state-specific licensing requirements
Coordinate with recruiters and hiring managers to ensure onboarding timelines are met
Maintain accurate and up-to-date licensing records in company systems
Liaise with compliance and legal teams to verify eligibility and regulatory adherence
Provide clear communication and support to new hires throughout the process
Track onboarding progress and generate weekly reports for leadership
Continuously improve onboarding workflows to support scale and efficiency

Qualification

Mortgage licensing experienceOnboarding experienceOrganizational skillsCommunication skillsTech-savvyCustomer-focused mindsetTime managementFast-paced environment experience

Required

Detail-oriented with excellent time management and organizational skills
Strong verbal and written communication skills
Tech-savvy with the ability to learn internal systems quickly
Professional, customer-focused mindset with a sense of urgency
Experience working in a fast-paced, high-volume environment

Preferred

2+ years of experience in mortgage licensing, onboarding, or operations (strongly preferred)

Company

West Capital Lending

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West Capital Lending is a mortgage broker offering several choices of home loans and reverse mortgage options.

Funding

Current Stage
Late Stage

Leadership Team

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Daniel Iskander
Co-Founder of West Capital Lending, Inc. - NMLS 10116
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Eric Hines
Co-Founder
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Company data provided by crunchbase