Customer Service - Customer Service Representative jobs in United States
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AMSOIL INC. ยท 1 week ago

Customer Service - Customer Service Representative

AMSOIL INC. has an exciting opportunity as a Customer Service Representative. In this role, you will provide outstanding, friendly customer service while accurately handling customer inquiries and managing orders.

EnergyRenewable Energy
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Senior Management

Responsibilities

Provide outstanding customer service over the phone, online chat, and through email
Accurately enter customer orders over the phone into online management system
Provide pricing information to customers as well as inform customers of new products and make suggestions
Work with distribution centers to document and resolve issues where customers receive damaged product or orders with missing or incorrect products
Contact customers to proactively renew expiring accounts, conduct recent order surveys, notify of product recalls, update contact information, and other customer service initiatives
Coordinate various administrative tasks between calls such as establishing new customer accounts, processing internet transactions, and reviewing and qualifying account applications

Qualification

Customer service experienceMicrosoft Office SuitePublic relations skillsEffective communicationMulti-taskingCall center experienceAttention to detail

Required

High School diploma or equivalent
Minimum of 1 year of customer service experience
Strong public relations and customer service skills
Ability to communicate effectively, courteously, and professionally
Strong skills in operating a computer with proficiency in Microsoft Office Suite
Ability to multi-task and demonstrate attention to detail while coordinating tasks between calls
Must be able to sit at a desk and work at a computer for long hours
Available 40 hours/week, Monday - Friday between the hours of 7 a.m. - 7 p.m

Preferred

Experience working in a call center environment

Benefits

Paid time off and paid holidays each year
Employee bonus program
401(k) with company match
Paid life, short-term disability, and long-term disability insurance
Competitive health benefits
Health savings account (HSA) and flexible spending account (FSA) options
Affordable group dental, vision, critical illness, and accident insurance
Employee discount on product
Corporate gym membership

Company

AMSOIL INC.

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AMSOIL INC. specializes in developing synthetic lubricant technology designed for those who demand the best.

Funding

Current Stage
Growth Stage

Leadership Team

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mark minsky
Chief Financial Officer - Amsoil Industrial Milwaukee
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Company data provided by crunchbase