Kenco Group ยท 1 day ago
Business Systems Analyst I
Fairborn, OH
Full-time
Onsite
New Grad, Entry LevelKenco Group is a leading 3PL provider in the U.S. and values innovation and commitment to its employees. The Business Systems Analyst I will support hardware and software issues, provide technical assistance, and assist users with various computer-related problems.
AutomotiveInformation TechnologyLogisticsReal EstateSupply Chain Management
Responsibilities
Learn and support all company-specific software solutions
Installs, troubleshoots and develops technical solutions for all hardware and software issues related to computer equipment
Acts as a technical resource in assisting users to resolve problems with all computer systems
Resolve escalated issues related to operating systems updates, patches and configuration changes on a regular basis
Identifies, diagnose and resolve escalated problems related to software, hardware, internet, etc. and communicate solutions to users
Maintain record of daily data communication transactions, problems and action taken, and installation activities within the specified ticketing database
Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources
Read technical manuals, confer with users, and conduct diagnostics to investigate and resolve problems and to provide technical assistance and support
Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion
Documents procedures and solutions for help desk issues
Answering both technical and non-technical questions for users
Making recommendations on areas of process improvement
Assists with Reporting solution, providing analytical queries and tools for operational management as needed
Assists in supporting site intranet
Performs basic computer and RF repairs and work station integration
Qualification
Required
Bachelor's Degree in Computer Science, Industrial Engineering or related field or equivalent experience in a technology-related field
Technical experience with Warehouse Management System (WMS) or Order Management System (OMS) required
Beginning to moderate SQL skillset
Beginning XML skillset helpful but not required
Experience with PHP and HTML is helpful but not required
Preferred
SAP WMS experience preferred
Experience using shipping software such as a TMS, Parcel or other carrier application preferred
Experience with DB2 SQL, or MySQL preferred
Experience working with File Transfer Protocol and API communication methods is preferred
Benefits
Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days
Company
Kenco Group
Kenco is a leading North American 3PL delivering custom, integrated logistics solutions that maximize supply chain efficiency.
Founded in 1950
5001-10000 employees
H1B Sponsorship
Kenco Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (13)
2023 (14)
2022 (9)
2021 (6)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Pritzker Private Capital
2022-10-06Private Equity
Leadership Team
Denis Reilly
President and CEO
Thomas Kaminsky
Chief Financial Officer
Recent News
2025-08-13
Company data provided by crunchbase