Berkheimer ยท 1 day ago
Customer Support Clerk
BANGOR,PA,US
Full-time
Hybrid
New Grad, Entry Level
$14/hr - $14/hr
0+ years expBerkheimer Tax Innovations has supported communities across Pennsylvania through reliable tax collection and related services. They are currently seeking Customer Support Clerks to join their team in Bangor, PA, where the role involves serving as a point of contact for taxpayers and assisting with account management.
FinanceFinancial ServicesOffice Administration
Responsibilities
Serve as a point of contact for taxpayers by addressing questions, providing account assistance, and verifying that accounts remain accurate and in good standing
Answer taxpayer inquiries in person & over the phone
Research, maintain, & update tax accounts based on information provided
Process tax forms/mail & post payments to proper accounts
Complete all tasks in a timely manner while meeting company standards
Additional duties may be assigned
Qualification
Required
High School Diploma or equivalent
0 - 6 months related experience and/or training
Reliable transportation to outer offices and tax sit-ins
Ability to manage difficult or emotional customer situations
Strong attention to detail with high levels of accuracy
Situation analysis and problem-solving skills
Ability to sit for long periods of time
Benefits
Medical, Dental, Vision & Life Insurance
Paid Holidays, Vacation, Sick, and Personal Time
Wellness Program including physical, emotional, and financial wellness
401(k) with Profit Sharing
Employee Assistance Program
Voluntary Benefit Plans
FSA & HSA Options
Travel Insurance
Business casual work environment
Company
Berkheimer
Berkheimer is an administration company that offers tax services for businesses and organizations.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase