Manager Information Services - Service Now jobs in United States
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CHRISTUS Health · 1 day ago

Manager Information Services - Service Now

CHRISTUS Health is seeking a Manager of Information Services to oversee the implementation and support of critical systems within designated programs. The role involves training and mentoring staff, managing multiple projects, and driving process improvements in application services.

Hospital & Health Care
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H1B Sponsor Likelynote

Responsibilities

Train, mentor, and coach IS associates, as well as lead projects and initiatives as assigned
Apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems
Drive continual process improvement in the delivery of application services throughout CHRISTUS Health
Maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner
Ensure that areas of responsibility and projects are within scope and where applicable
Monitors, manages, and reports day-to-day operations to the System Director to support efficient and effective planning for resource utilization and prioritization of the body of work for which IS is accountable and responsible
Successfully manages a full workload across multiple-projects, while leading a team of assigned associates
Recruits, onboard, train, mentors, and develop direct reports to deliver high quality services
Conducts performance reviews for assigned direct reports
Manage assigned associate’s time and attendance/payroll
May be required to travel to perform duties
May be required to work outside of normal working hours
May be required to work long hours during critical problems or implementations
Other related duties as assigned

Qualification

Healthcare information systemsInformation Technology leadershipBudgetingForecastingCustomer support managementProject managementResource managementCommunication skillsCritical thinkingProblem solvingCollaboration

Required

Bachelor's Degrees in Computer Science, Management Information Systems, business or related field
Financial skills related to budgeting, forecasting, and managing multi-million-dollar departmental budgets
Strong knowledge of major healthcare information system(s)
3+ years of experience in Information Technology leadership role
Experience in providing and managing customer support in a highly matrixed organization
Ability to work on multiple and complex projects
Ability to consistently demonstrate positive communication style, strong critical thinking skills and a creative and collaborative approach to problem solving required
Adaptable and flexible style, ability to work if dynamic environment
Excellent written and oral communication skills including presentation skills
Excellent resource management including resource projection and budgeting skills
Ability to work in a collaborative way across a diverse, geographically, and culturally, organization

Company

CHRISTUS Health

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CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.

H1B Sponsorship

CHRISTUS Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (35)
2023 (54)
2022 (46)
2021 (22)
2020 (26)

Funding

Current Stage
Late Stage

Leadership Team

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Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
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Thomas Royer, MD
CEO Emeritus
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Company data provided by crunchbase